U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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adding a uverse receiver where to buy

How do I add another uverse receiover to my accouny and where do I get one ISB7500 or equivalent

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172

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Program my S10-S4 remote to my Insignia Fire TV F20 series

I need the remote code for my Insignia Fire TV F20 series. I've looked everywhere and tried all codes I could find. I couldn't find a specific one for a fire TV.

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122

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Need a replacement uverse wireless receiver

My wireless uverse receiver has bricked out on me . I need to get a replacement unit sent out to me, but I've had no luck with the phone numbers I have for customer service . Is there a number I can call and speak to someone directly instead of going through all the computer assisted crap . I'm old,

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249

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Worked with your online chat rep for 1:15 today.

He added the box to my account and it still show unprovisioned. I ebonite’s my WIRELESS ACCESS POINT and rebooted the set top box and reconnected it to the network. The problem is still the same.

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129

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Need to replace a wireless receiver

One of my wireless receivers doesn't work. I have restarted it many times but it still doesn't work. All I keep getting is a big red X on my TV screen. I need to replace it . How can I do this. Is there a customer service number I can call to get this done?

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120

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U-verse signal has been lost

I’ve had ATT for 15 years because it’s the only service for my area and every night at 11pm the signal is lost. I called many times for help and they just walk me through the steps I already tried. I’ve called so may times and get told that my TV must be on a timer, or the walls of my house are mess

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220

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Replacing dvr

Received error message the set top box does not match the account settings

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88

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WIRELESS CABLE BOXES WILL NOT RE-CONNECT

Some nice fence people cut our ATT fiber cable so we were without for 24 hours. Now our wireless receivers will not re-connect after following the re-connect onscreen instructions. Any suggestions?

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97

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New box not provisioned.

After ATT Tech installed the new "Internet Protocol Set Top Box, I keep getting the message "set top box does not match account settings". The serial number of the box is 171945303. 

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111

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Being charged for equipment that the service tech took

I moved 2 months ago, but carried over my equipment and services with AT&T. I brought all of the equipment from my old house to the new house.  The service tech had to change out my TV receiver and took my old one.  I am now being billed $150.00 for missing receiver that I don't have

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118

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