U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

8.2K

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Intermittent U-verse signal strength

I ordered a new wireless receiver and installed it last week in the same place as the old receiver. All other equipment stayed the same and in the same location.  The signal is constantly going in/out.  The screen freezes every 10 seconds or so and the signal strength goes up/ down all th

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184

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Replacement wireless receiver not completing setup

Replacement wireless receiver not completing setup. Said connected, I hit option to update firmware and been on U-verse screen with spinning circle on bottom right for over an hour, I moved it right next to WAP same thing for last hour.

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209

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Help Fix: S30-S1B Remote volume buttons reversed??

As noted in title, the S30 remote I have now has the volume buttons reversed. If I press up, volume goes down. If I press down, volume goes up. All other buttons work exactly like they should. Wife and kids got fed up and stopped watching U-verse tv in this room altogether as a result. Problem star

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174

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Uverse control remote

Remote will only turn on power a volume up and down. No other remote buttons work. I have unplugged all coercion to the receive and pressed power for 10 seconds

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62

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TV Service/DVR freezes & dropouts

A few months ago, we started noting brief glitches on TV. This happens with live or recorded shows (but since this is a DVR, even 'live' TV is always being buffered). At first, it was just pixelated for a second or two. Or just freezing, then picking up again in a few seconds. But the instances are

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179

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Closed

new menu issues

I am wondering how to watch my older DVR recordings with the new menu. When I click on the icon for the show I want to watch & then click it again it plays the most recent episode recorded. I often wait & watch 2 or 3 consecutive. With the old menu I just scrolled down to the episode I wanted & clic

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186

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BGW320 gateway

I received the BGW320 gateway. I have UVerse cable (coax)for a wired DVR modem.   If I purchase the Actiontec enternet to coax HPNA adapter network home with satallite tv, will my cable DVR modem (VIP2262)work?

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75

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Please Wait frozen

Lost power for two days. When rebooted, TV in primary room is frozen on just wait. I have three other boxes in the house that are all working. Internet is working well. I’ve tried multiple restarts and browsing the message boards. Model is IPH8010. Any help would be appreciated. 

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83

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Need remote replacement

After many years of use, my U-verse cable remote no longer is working properly. I would appreciate a replacement as I've been a long time loyal customer. Your cooperation is appreciated. Thank you.

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88

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New BGW320 gateway and existing uverse DVR and set top boxes

The new gateway does not have a coax port for connecting to our DVR and set top boxes. Will these devices work if they are only connected using the internet connections on the gateway with ethernet to the back of each box?  Or can I use one MoCA 2.5 on the back of the gateway to convert the et

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145

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