
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.6K
All
Question
Help Fix: S30-S1B Remote volume buttons reversed??
As noted in title, the S30 remote I have now has the volume buttons reversed. If I press up, volume goes down. If I press down, volume goes up. All other buttons work exactly like they should. Wife and kids got fed up and stopped watching U-verse tv in this room altogether as a result. Problem star
Question
253
3
0
Uverse control remote
Remote will only turn on power a volume up and down. No other remote buttons work. I have unplugged all coercion to the receive and pressed power for 10 seconds
Question
154
2
0
TV Service/DVR freezes & dropouts
A few months ago, we started noting brief glitches on TV. This happens with live or recorded shows (but since this is a DVR, even 'live' TV is always being buffered). At first, it was just pixelated for a second or two. Or just freezing, then picking up again in a few seconds. But the instances are
Question
253
14
0
BGW320 gateway
I received the BGW320 gateway. I have UVerse cable (coax)for a wired DVR modem. If I purchase the Actiontec enternet to coax HPNA adapter network home with satallite tv, will my cable DVR modem (VIP2262)work?
Question
135
3
0
Please Wait frozen
Lost power for two days. When rebooted, TV in primary room is frozen on just wait. I have three other boxes in the house that are all working. Internet is working well. I’ve tried multiple restarts and browsing the message boards. Model is IPH8010. Any help would be appreciated.
Question
130
1
0
Need remote replacement
After many years of use, my U-verse cable remote no longer is working properly. I would appreciate a replacement as I've been a long time loyal customer. Your cooperation is appreciated. Thank you.
Question
183
2
0
New BGW320 gateway and existing uverse DVR and set top boxes
The new gateway does not have a coax port for connecting to our DVR and set top boxes. Will these devices work if they are only connected using the internet connections on the gateway with ethernet to the back of each box? Or can I use one MoCA 2.5 on the back of the gateway to convert the et
Question
278
1
0
Ghost Images
I recently insalled a Vizio V505-JO9 television to my existing UVerse setup. The images on the screen associated with the Vizio Home and associated screens are crystal clear. After programming the UVerse remote to operate the televion, the Uverse images all seem to have a ghost appearance, while the
Question
124
2
0
dead wireless uverse box, ISB7005
Died overnight. Just need to replace, website totally worthless. Chat "support" directs to useless site. Any suggestions on how to get a new one? Are they still even available? So irritating that there's no phone number to be found -
Question
109
2
0
Account Roku billing phone number (Edited as per community guidelines)
I have a different phone number and I've been trying to update the 'billing phone numbers' on my account profile to my new number, but they keep reverting to my old number after some time. Why is this happening?
Question
88
2
0