
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Need remote replacement
After many years of use, my U-verse cable remote no longer is working properly. I would appreciate a replacement as I've been a long time loyal customer. Your cooperation is appreciated. Thank you.
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279
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New BGW320 gateway and existing uverse DVR and set top boxes
The new gateway does not have a coax port for connecting to our DVR and set top boxes. Will these devices work if they are only connected using the internet connections on the gateway with ethernet to the back of each box? Or can I use one MoCA 2.5 on the back of the gateway to convert the ethernet
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489
1
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dead wireless uverse box, ISB7005
Died overnight. Just need to replace, website totally worthless. Chat "support" directs to useless site. Any suggestions on how to get a new one? Are they still even available? So irritating that there's no phone number to be found -
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130
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Account Roku billing phone number (Edited as per community guidelines)
I have a different phone number and I've been trying to update the 'billing phone numbers' on my account profile to my new number, but they keep reverting to my old number after some time. Why is this happening?
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122
2
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Wireless DRV
Does U-verse offer a wireless DVR? I have the one receiver that is wireless and would love to have the DVR wireless also.
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122
1
Uverse DVR Always reloads from network
A while back, I had an Internet problem and the AT&T technician screwed up Uverse TV and as part of his diagnosis, turned on the download firmware from Internet feature on my DVR (I don't remember the push button sequence). Now, on every loss of power, the DVR does this 45+ minute boot. How do I tur
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128
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HDMI 1 no signal with ATT uverse on LG tv
I returned from being away to find all my recordings gone and HDMI 1 showing no signal, The HDMI 1 problem occurred on one of 3 tv’s. All 4 sets lost recordings. I rebooted the ATT modem and still had the HDMI 1 no signal on the one tv. ATT replaced the set top box to the problem tv. I unplugged the
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393
3
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Return of broken uverse receiver
Tech came out and replaced one of our uverse receivers. He gave us return box and instructions. We returned it next day. Approx July 15th, 2023. Now my bill has a charge for 163.00 for equipment not returned.
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163
7
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Terrible service
Problematic box this was not helpful it has been a nightmare I reset cable box and gateway countless times which I should not have to the equipment should be fully functioning technician that was sent clearly not effective bc it happens at the same time everyday in And out of signal therefore whatev
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151
2
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U-verse freezes every 10-15 seconds
Our main TV is working fine; problem is with secondary TV. Netflix works okay, so internet signal is good. 10-15 seconds after changing channels, it freezes. I can immediately change channels again and get another 10-15 seconds. If I wait, the "U-verse signal has been lost" window replaces the froze
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1.7K
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