U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Stupid “follow up”

I know I’m just venting, but why does AT&T send these stupid follow up questions? Has anyone ever actually had their service fixed, after talking to a CSR for at least a half-hour, and before a technician has arrived? (Because, of course, no, my service was not fixed!) “Hi, its AT&T! We d

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Unable to program remote for my TV

Has anyone sucessfuly programed a remote to control a Emerson 20" LCD TV Model LC200EM8G

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Replacing receiver

Last Monday, our receiver stopped working, spent over an hour with tech support, they then decided to send a new receiver which I received on Thursday. Hooked it up and it still didn't work, spent another 1.5 hours on the phone with tech and they couldn't fix it. Now a tech is going to come to our

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Another outage in my neighborhood

Last week the entire neighborhood where I live experienced a fiber outage (tv and internet) for the entire week. It went out last Sunday evening around 8:00pm and did not come back on until that Friday at about 4:30pm. It was up all through the long 4th of July weekend. Now it has gone out again at

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What is the meaning of "ONT"?

I am trying to understand the service and installation that I have for U-Verse TV and wireless.  Many posts on this site refer to ONT, a term I do not know.  Please clarify.Thanks.

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How many U-verse HD streams with VIP2262 and Fiber 300 service?

Hello. I recently upgraded to Fiber 300 internet service.  I have U-verse TV with whole-house DVR.  The article https://www.att.com/support/article/u-verse-tv/KM1040899/ , under "How does AT&T Fiber make your TV experience better?", says that 6 HD streams should be available for watch

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TV with RVs

How does TV service work with a stationary RV?

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Frozen, Pixelated Black Screen

Our TV continues to give us a black screen, pixelated screen or freezes for 2-3 seconds, whether live or recorded

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Gateway/access point not found or connection error

See subject. I have followed all the instructions I can find from the att troubleshooting. I am hooked up to two tvs wirelessly and neither is working. They both keep giving the same message. I have unplugged and replugged everything countless times. I have pressed the buttons I was told to press. A

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U-verse TV remote doesn't work anymore

I have two S10-53 Tv remotes and one has stopped working. Will not turn Tv on or off. No on demand or recorded TV etc. These are old and probably worn out. I tried twice to have customer service replace it and they act like thy know how to do it but I never recieve a new remote. The last time I call

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