U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

777

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Intermittent loss of U-Verse signal

We have gigabit fiber with telephone and U-verse TV. Phone and internet work great but we are plagued with intermittent loss of U-Verse signal while watching TV. Once it starts it happens about every six minutes and is out for abou t 2 minutes then resumes for another six minutes. Restarting the gat

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115

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Equipment return.

I have moved to a place where I can no longer have AT&T uverse and I cancelled my account. I turned in all the equipment requested and have a receipt from UPS. But I have received no confirmation from AT&T that they received it. I thought I would get at least an email confirmation.

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122

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Can’t connect roku tv with AT&T uverse

I recently bought a 22” Roku smart tv. I’m not able to connect it to Uverse. I was on the phone with 3 different AT&T people for 3 hours and they couldn’t help. I scoured the Roku website and found no answers. When I finally called the Best Buy HQ, I was told that Roku is “not compatible” with AT&T

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3.4K

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Direct TV equipment to return

I've cancelled my Direct TV subscription and want to know what pieces of equipment need to be returned.

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126

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Equipment return

I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to the

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162

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Switch wireless receiver to use gateway instead of WAP

Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP. I saw that the new gateway is capable of

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333

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New insignia fire tv - scanning for Cable channels yields no channels found

Question

242

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Question on Returned Equipment

Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UPS for re

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108

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Receiver error "This set top box does not match the account settings"

Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.

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217

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Stupid “follow up”

I know I’m just venting, but why does AT&T send these stupid follow up questions? Has anyone ever actually had their service fixed, after talking to a CSR for at least a half-hour, and before a technician has arrived? (Because, of course, no, my service was not fixed!) “Hi, its AT&T! We did some wor

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186

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