U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Intermittent loss of U-Verse signal

We have gigabit fiber with telephone and U-verse TV. Phone and internet work great but we are plagued with intermittent loss of U-Verse signal while watching TV. Once it starts it happens about every six minutes and is out for abou t 2 minutes then resumes for another six minutes. Restarting the gat

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Equipment return.

I have moved to a place where I can no longer have AT&T uverse and I cancelled my account. I turned in all the equipment requested and have a receipt from UPS. But I have received no confirmation from AT&T that they received it.  I thought I would get at least an email confirmation.

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82

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DVR not recording

My 2nd, yes I said 2nd, ATT U-verse DVR is not working properly. -Scheduled recordings are not recording -Recordings disappear -Conducted troubleshooting suggested SEVERAL TIMES. I have gotten a new DVR and the same thing is happening. I am so tired of ATT U-verse. It is always something. Only

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389

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Can’t connect roku tv with AT&T uverse

I recently bought a 22” Roku smart tv. I’m not able to connect it to Uverse. I was on the phone with 3 different AT&T people for 3 hours and they couldn’t help. I scoured the Roku website and found no answers. When I finally called the Best Buy HQ, I was told that Roku is “not compatible” with A

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2.4K

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Closed

Direct TV equipment to return

I've cancelled my Direct TV subscription and want to know what pieces of equipment need to be returned.

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Equipment return

I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to th

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121

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Switch wireless receiver to use gateway instead of WAP

Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP.  I saw that the new gateway

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158

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New insignia fire tv - scanning for Cable channels yields no channels found

Question

194

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Question on Returned Equipment

Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UP

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62

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Receiver error "This set top box does not match the account settings"

Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.

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