
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.6K
All
Question
Switch wireless receiver to use gateway instead of WAP
Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP. I saw that the new gateway
Question
236
5
0
Accepted Solution
Official Solution
SET UP
New insignia fire tv - scanning for Cable channels yields no channels found
Question
227
5
0
Question on Returned Equipment
Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UP
Question
97
1
0
Receiver error "This set top box does not match the account settings"
Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.
Question
161
2
0
Stupid “follow up”
I know I’m just venting, but why does AT&T send these stupid follow up questions? Has anyone ever actually had their service fixed, after talking to a CSR for at least a half-hour, and before a technician has arrived? (Because, of course, no, my service was not fixed!) “Hi, its AT&T! We d
Question
167
1
0
Replacing receiver
Last Monday, our receiver stopped working, spent over an hour with tech support, they then decided to send a new receiver which I received on Thursday. Hooked it up and it still didn't work, spent another 1.5 hours on the phone with tech and they couldn't fix it. Now a tech is going to come to our
Question
107
1
0
Another outage in my neighborhood
Last week the entire neighborhood where I live experienced a fiber outage (tv and internet) for the entire week. It went out last Sunday evening around 8:00pm and did not come back on until that Friday at about 4:30pm. It was up all through the long 4th of July weekend. Now it has gone out again at
Question
124
0
0
Accepted Solution
How many U-verse HD streams with VIP2262 and Fiber 300 service?
Hello. I recently upgraded to Fiber 300 internet service. I have U-verse TV with whole-house DVR. The article https://www.att.com/support/article/u-verse-tv/KM1040899/ , under "How does AT&T Fiber make your TV experience better?", says that 6 HD streams should be available for watch
Question
401
19
0
Accepted Solution
Official Solution
Frozen, Pixelated Black Screen
Our TV continues to give us a black screen, pixelated screen or freezes for 2-3 seconds, whether live or recorded
Question
268
8
0