
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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relocating a tv to another room
I would like to move my kitchen tv into my livingroom which does not have a cable connection in the wall - do I need a tech to come out to do that? If so what is the cost?
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ATT Cisco DVR box with OREI 4x4 HDMI Matrix Switch issues
Sorry if this has been posted before. I just did a complete renovation in my home. Previously I had only two TV's, one in the living room, and another outside. I only had two Uverse boxes, one was a DVR, and the other was wireless with the hub located where the Gateway/Modem was. There were no issue
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Install the BGW320 gateway
We have U-verse over fiber network. Recently had an issue with one of the TVs giving 'no signal' error. After chatting with customer service, I received the new BGW320 gateway to replace the current one. I do not have the technical knowledge to do it myself. How do I get a technician to come and ins
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DVR recordings
All my recordings disappeared two days ag, is there a way to get them back?
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Official Solution
Receiver box
We're removing one of our TVs and need to send the receiver box back. Do we need inform att that we're returning it or just send it by ups?
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Wired TV starts and stops
Received a new wired DvR for the den TV. It continues to start, stop and pixelate. I have pulled plug on all devices, re booted router with no success. Have also checked input plugs and tried known working HDMI cables. My wireless boxes are fine. Help….
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Collection
Collection of an old account from 2016! Turned over to a ERC not returning the equipment. I did return the equipment in 2016.
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108
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We lose the connection on one of our tvs every day and have to reset the modem.
At least once a day, sometimes more often, our bedroom tv loses its signal and we have to reset the modem. This is very frustrating, especially considering how much we are paying each month. Seriously considering dropping U-verse altogether!
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125
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Wireless receiver has all blinking lights
I have AT&T uverse and fiber internet. My living room TV works fine. The bedroom receiver has flashing lights. I tried rebooting the receiver. Still flashing lights. I rebooted the gateway. Still flashing lights. Now what? I had a power outage for eleven hours after storm.
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670
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Non-Functioning U-verse Wireless DVR
My wireless VIP 2500 has died. I need a new one. I have spent over an hour on the phone being shifted from number to number with no one able to assist. I need a direct call number to order a new box. I am an employee and it seems to be harder to provide support than if I were not. Please help.
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