U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

8.2K

(8015)
constant freezing of picture

We have 4 tv's and all of them are constantly freezing. This is very frustrating abd it is getting worse.  Today it will play for 1 minute and then freeze.  We cannot watch anything!

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89

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Recorded movies don’t display

Recordings list is unavailable. I’ve rebooted the modem and Tv units.

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62

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Accepted Solution

Official Solution

Setting the tv guide

How do I assign my favorite list of channels to the main guide?

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69

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Accepted Solution

Official Solution

U-verse remote control will not go into pairing mode?

Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.

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197

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Does Uverse have wireless cable receivers compatible with Eero (non-WPS)?

I'm trying to use the Eero system to improve my wi-fi throughout the house. My two wireless receivers for U-verse tv will not connect because eero does not support WPS connections. Does Uverse have wireless receivers that use WPA 2 or better that would work with Eero?

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827

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Set top box not responding

I have a vip2250 and it is not responding. Power, recording, and HD lights are on but I can't get it to do anything else. Please help!?

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112

3

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Yellow half screen and no sound.

Happens sporadically.  Reboot fixes screen but often not sound.  Samsung plus input works fine.

Question

60

3

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Non existent customer service

Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov

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119

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Official Solution

HELP - DVR Box to use Uverse

Can someone tell me if it is mandatory to have a DVR box attached to my router to have Uverse service wirelessly in my home? I currently have never used the DVR (actually it's been disconnected for a while) and want to return it to ATT.  I do have 2 wireless boxes that I use (NOTE: the Coax in

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414

4

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Fiber internet upgrade vs. U-verse recordings

Has anyone lost U-verse recordings after upgrading to AT&T fiber internet?

Question

83

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