U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
constant freezing of picture
We have 4 tv's and all of them are constantly freezing. This is very frustrating abd it is getting worse. Today it will play for 1 minute and then freeze. We cannot watch anything!
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89
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Recorded movies don’t display
Recordings list is unavailable. I’ve rebooted the modem and Tv units.
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62
1
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Accepted Solution
Official Solution
Setting the tv guide
How do I assign my favorite list of channels to the main guide?
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69
1
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Accepted Solution
Official Solution
U-verse remote control will not go into pairing mode?
Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.
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197
2
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Does Uverse have wireless cable receivers compatible with Eero (non-WPS)?
I'm trying to use the Eero system to improve my wi-fi throughout the house. My two wireless receivers for U-verse tv will not connect because eero does not support WPS connections. Does Uverse have wireless receivers that use WPA 2 or better that would work with Eero?
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827
2
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Set top box not responding
I have a vip2250 and it is not responding. Power, recording, and HD lights are on but I can't get it to do anything else. Please help!?
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112
3
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Yellow half screen and no sound.
Happens sporadically. Reboot fixes screen but often not sound. Samsung plus input works fine.
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60
3
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Non existent customer service
Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov
Question
119
4
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Official Solution
HELP - DVR Box to use Uverse
Can someone tell me if it is mandatory to have a DVR box attached to my router to have Uverse service wirelessly in my home? I currently have never used the DVR (actually it's been disconnected for a while) and want to return it to ATT. I do have 2 wireless boxes that I use (NOTE: the Coax in
Question
414
4
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Fiber internet upgrade vs. U-verse recordings
Has anyone lost U-verse recordings after upgrading to AT&T fiber internet?
Question
83
1
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