U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Is AT&T Uverse receiving our transmission?
I am seeking guidance on how to contact the AT&T U-verse broadcast/engineering team. As a representative of a local government municipality, we are currently transmitting from our facility in Florida to AT&T U-verse. We have recently relocated our video and encoder to a new location, and we
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Accepted Solution
We need a new remote.
Our u verse remote is worn out and we need a new one the remote is the S30-S1B. If there is any way you can help it would be much appercaited thank you
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Programs disappear from DVR or no longer record
Programs set to record are no longer recording and/or are disappearing after they have been recorded. One day we will have 17 items showing on the list, the next day there are only 7.
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123
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Official Solution
How can I get closed captioning to work on ABC?
My CC stopped working on all ABC programming, which come from our local ABC affiliate. This is consistent with all our TVs. CC works on all other channels and networks. The local affiliate says it sees no problems.
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274
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U-Verse DVR scheduled series recordings not functioning after 2 week period
DVR only shows future recordings for a period of 2 weeks upon creating a recorded series, and then it no longers creates or records the scheduled recording. Its as if it only wants to schedule 2 weeks from the initial series recording creation. Previous DVRs did not have this problem. As usual tech
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278
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House remodel, adding ATT fiber - what runs to set-top boxes
We completely gutted a house for a remodel. I’ve run both rigid and flexible conduit, including service entry point from exterior into crawl space. AT&T just built out fiber network where we live. My main question is, assuming the ONT/gateway aren’t next to TVs, what connection will DVR and
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139
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Closed
DVR Erases Recordings Randomly
I am ready to scream (truth is I have several times and sometimes at AT&T technical staff), my DVR will randomly delete recordings. I won’t bore you with details of previous encounters with tech support, but they have replaced both the gateway and DVR numerous times. Sometimes it works for a lon
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816
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BGW320
I have the BGW320 gateway and U-Verse cable for a wired DVR modem. Need to purchase an adapter to convert coax HPNA network to enternet. What can I purchase.
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104
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U-verse signal lost but changing channel works - for one minute then freezes
I get the U-verse signal is lost message, but if I Go up or down one channel, Things work great - for one minute and then the picture freezes and sound goes away. Have tried all the cable connections, even switched the receiver with the one from another tv in the house, To no avail. Ideas?&
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3.6K
48
Accepted Solution
Official Solution
Pairing up REceiver and Wireless access point
I received a new VIP2500 wireless receiver to replace an older model receiver. I tried numerous times following the steps. Still no luck.
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1.1K
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