U-verse TV Equipment

Received error message the set top box does not match the account settings

Some nice fence people cut our ATT fiber cable so we were without for 24 hours. Now our wireless receivers will not re-connect after following the re-connect onscreen instructions. Any suggestions?

After ATT Tech installed the new "Internet Protocol Set Top Box, I keep getting the message "set top box does not match account settings". The serial number of the box is 171945303. 

I moved 2 months ago, but carried over my equipment and services with AT&T. I brought all of the equipment from my old house to the new house.  The service tech had to change out my TV receiver and took my old one.  I am now being billed $150.00 for missing receiver that I don't have

I am a current U-verse customer, also own a Net Gear Nighthawk M6 Pro. I keep the hotspot device in my RV but am thinking of moving it between the house and RV as needed and canceling the Internet service at home ($70/month saving). then if I switch from U-verse to Direct stream I will be able

Constant screen freezing then it changes the pixels, Then we lose the screen altogether then it comes back on, and it freezes then we lose connection completely. I reboot the system probably 25 times a day to get the freezing in the pixels to go away talked with customer service again,( we’ve had A

Hi - Mom just set up my secondary account, on my laptop browser I can log in to AT&T fine (not using AT&T internet btw), but on my android phone Uverse app (not on AT&t internet either fyi) I keep getting care code 201. I tried resetting the password (to the same thing as I saw others ha

Returned 2 Receivers as they were no longer being used, kids left for college, I have the FedEX documentation. Still being billed $10.00 per month for each receiver ($20.00)  It has been over 2 months.  Oddly enough, I receive a random automated call from AT&T, directing me to contac

I recently painted my living room which required power down of all U-Verse equip.  When power was restored the DVR and main TV work fine but the 2 bedroom wireless receivers are not working. I pressed the WPS button on the little box and the light eventually turns green on both the wps and the recei

We have gigabit fiber with telephone and U-verse TV. Phone and internet work great but we are plagued with intermittent loss of U-Verse signal while watching TV. Once it starts it happens about every six minutes and is out for abou t 2 minutes then resumes for another six minutes. Restarting the gat