Can anyone confirm that 72 hour look back works and maybe tell me what steps you are using and which network. I have 2 new Gemini airs both with the same issue. I follow all the directions, selecting a network off the guide, getting to the single network vertical guide but can never get above the cu

Just recently, several of my channels (local and non local) volume have been very low. I have had this same equipment, TV and Direct TV setup for 2 years (including internet). I have tried all the suggestions that have been this forum, but it doesn't work. Why would this happen all of a sudden? It s

Most of our channels have begun displaying restricted content messages. We would like to access the programming we paid for.

i have an Apple TV account that i want to link to my DirecTV account. the DirecTV web site says "Already have Apple TV? We’ve got you! You can link your existing Apple TV account to your DIRECTV bill", but then fails to provide any instructions on how to do that. on the account page there's only an

We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.

I signed up for DirecTV last month so I could cancel my Verizon FiOS service. I had thought that DirecTV was known for having the best audio and video compared to the competing services. However, the volume jumps in the middle of TV shows are incredibly annoying; this bug will be a deal-breaker for

I recently returned to DirecTV after several years and signed up for the Entertainment package with a few premium channels that are free for the first 2 or 3 months (depending on the channel). Entertainment package is currently offered for $30 off for the first 3 months, bringing the total to $59.99

Anybody else having trouble logging in when they ask you for the one time code and you never get it then you try to email it and it takes so long at times out then you’re locked out for 24 hours because you try too hard. I love to have two-step verification if it works, but this system is definitely

Astros fan here. Is there a way to set a primary recording channel for baseball games? Rather than record the primary channel (Space City) for every game, the auto record will pick up the Spanish broadcast on Space City2. When they are playing the Texas Rangers, instead of picking up Space City, it

Volume levels have decreased almost in half on two of our local channels (WLBT channel 3 and WAPT channel 16) in the Jackson, MS area on both Osprey/Gemini box and Firestick. Have tried different audio settings (surround and PCM) but same issue. This is very annoying especially when you change chann