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🚨 An important announcement about DIRECTV Community Forums 🚨
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.
We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!
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Question
Closed Captions
Why is it that some channels don’t have closed captions?
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Streaming + Device & App
17
2
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Upgrade to new equipment
I have aHR44-700 which I believe is over 8 years old. I have a protection plan. What will it take to upgrade me and can I get one new receiver free?
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Satellite
199
22
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An important announcement about DIRECTV Community Forums
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027. We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!
Question
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Community Clubhouse
140
2
0
Home Screen Top Row
Is there a way to customize the tiles that appear on the top row of the DTV Stream Home Screen? It just shows the first eight channels of the guide.
Question
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Streaming + Device & App
253
2
0
FEATURE REQUEST FOR RECORD OPTIONS
I'm relatively new to the platform, and I noticed a gap in the DVR recording logic that feels like a big oversight: marquee sports programming. Right now, we can record specific teams or record "NFL Football" as a whole. But marquee broadcasts like Sunday Night Football, Monday Night Football, and T
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Streaming + Device & App
50
4
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Still can't record new episodes only. Gemini.
I've selected "New episodes", but am inundated by reruns of the show with no "episode #2, etc. so you're not sure if it's even the current season. This didn't used to be a problem, so it must come from DTV's end. Can't you undo whatever you changed that started the glitch? I and many others have com
Question
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Streaming + Device & App
71
6
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FedEx won't accept return equipment
Followed the instructions per website of returning unboxed equipment to FedEx printing copy store. This is the official store in my town. FedEx refused to accept it without a label and box. Showed them. The policy on the website. Still refuse to accept it without a label or a QR code this time. Trie
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Satellite
50
3
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Closed
Reset my Home Network IP Address Counter
This year I have had some electrical issues at my single family home. I had lightning damage to my networking equipment, so I changed out my cable modem a few times. The power to the house was turned off multiple times (for many hours at a time) while the electricians were upgrading my electrical se
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Streaming + Device & App
73
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