@DIRECTVhelp @cardinal30 Apologies for the length, please read through. For nearly two months, here and on other forums, those of us with Gemini equipment have been experiencing low audio volume which DirecTV has confirmed. In addition, some with and without Gemini equipment have been mentioning eve

At least 20-25 times per day my direct tv feed blacks out, then eventually comes back on. I have restarted everything multiple times with only temporary success

How do I change the account from which my payment is drawn?

Device Details: Apple TV 4K configured manually to 1080p SDR output. Issue Description: When searching for live sporting events that are simulcast in both standard HD and 4K, the DIRECTV Stream search index collapses both broadcasts into a single 4K search tile. It completely omits the standard HD c

Most of our channels have begun displaying restricted content messages. We would like to access the programming we paid for.

Last year I bought a Roku TV and was able to find a code online to enable my DirecTV RC66RX remote to control the TV(power, volume, menu). I bought another Roku TV this year but I cannot find the code that will work. Both remotes are RC66RX. If I bring the DirecTV remote from the first Roku TV it ca

Can anyone confirm that 72 hour look back works and maybe tell me what steps you are using and which network. I have 2 new Gemini airs both with the same issue. I follow all the directions, selecting a network off the guide, getting to the single network vertical guide but can never get above the cu

Just recently, several of my channels (local and non local) volume have been very low. I have had this same equipment, TV and Direct TV setup for 2 years (including internet). I have tried all the suggestions that have been this forum, but it doesn't work. Why would this happen all of a sudden? It s

i have an Apple TV account that i want to link to my DirecTV account. the DirecTV web site says "Already have Apple TV? We’ve got you! You can link your existing Apple TV account to your DIRECTV bill", but then fails to provide any instructions on how to do that. on the account page there's only an

We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.