does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i

Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to

Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.

I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p

The volume & mute do not work on the new remote directv just sent me I have a Dynex tv

It's getting worse! Why is DirecTV allowing the customer experience to suffer from this? It seems that the repetitive, irritating 'commercials' from HBO/Disney/Time Warner(?) and the droning music that gets louder the longer it plays(!), showing endlessly on CNN, Discovery, History, and many others

There is nothing streamlined about getting to, starting my show, or even deleting my show after viewing with this new layout! It takes much longer! Please change it back!!!!!!

The new Direct Tv Menu (Edited per community guidelines)! I can’t find programs that I have recorded. I can no longer watch the 10 Law and Order shows that it shows I have recorded. When I click on it it just takes me back to the menu again. Why can’t companies leave things alone. The old way was so

New interface is terrible for anyone who manages their Upcoming Recordings. Ways to Watch feature does NOT allow you to record.... Instead you now have to search, hunt, and peck your way through the guide to do each separately. Please fix and bring back the ability to record different/later airings

long-time (25 years) DirecTV satellite customer. Upgrading my media room to a 4k-capable projector, and looking at updating my DirecTV equipment along with it to allow for viewing 4k content from satellite. Current equipment is the standard Genie + Genie Minis. Main Genie receiver is NOT in the medi