I have a gemini air device and a Samsung TV connected to a Denon AVR-X1000 AV receiver. I want the remote to turn on the Gemini Air device and the TV but not the AV receiver. But the remote insists on also turning on the AV receiver. Every attempt I have made to remove control of the AV receiver has

I have noticed a SERIOUS decline in the closed captioning presentation over the last few months. Complete sentences are eliminated or truncated so badly only the last three or four words are displayed. Recently a full minute or more was not captioned at all. Captioning is not presenting enough text

Hello, I noticed yesterday that when you go to Guide and then info on the movie, it’s a whole different way now. Why can I no longer click on an upcoming movie to record at a later date? All I get are different ways to watch it, but I can’t set it up to record a later showing and if I have record an

I am subscribed to the Sports Pack. However, every time I make an account change (e.g. adding Netflix to my bill), I lose channel 618 (Fox Sports 2). This is extremely annoying. How do I make sure my account is properly authorized so that I don't have to contact support every time I make a minor cha

I have had World News Tonight on ABC for years. Within the last week it stopped recording the series. I never changed anything. I did find that instead of recording it in it's usual 5:30PM time slot it was recording at 9PM on some alternate channel or at midnight. I canceled all of the series. I tri

I have a new HR 54-500. It shows in am connected to ethernet but when I do a speed test it can't. I have unplugged, reset, several times. I keep getting a code 88

Certain channels give me this error message Not Available to Stream on this Device Gecat Americon Family Perry Mason S9 E12 | The Case... Perry Mason S9 E13 | The Case of the Baffling Bug This channel isn't available to stream due to contractual obligations. You can still watch on your TV. does anyo

I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20

GameSearch launches during a local news program and blocks out the program. It has nothing to do with a blacked out game. Switching channels and back to original allows us to watch the program but the problem occurs within minutes. This problem occurs with several local channels. Resetting the DIREC

I have a samsung screen model UN65KS8000, why can't I get directv installed?