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🚨 An important announcement about DIRECTV Community Forums 🚨


This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.


We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

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(6253)
An actual positive experience

I was all set to cancel my satellite service as it has just gotten out of hand at $170 for the Choice package . I called the number to cancel it and low and behold I actually got an American you could understand within 2 minutes . We got talking about it and she came back and said she could give me

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My Directv Bill has fallen through the cracks

I have had Directv for many years. I know that they separated from AT&T some time ago. I want to unlink AT&T and Directv. However, when I call Directv, they tell me to call AT&T. When I call AT&T, they forward me to Directv. Also, trying to use AT&T phone system to talk to someone is a nightmare of

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Closed Captions

Why is it that some channels don’t have closed captions?

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37

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Upgrade to new equipment

I have aHR44-700 which I believe is over 8 years old. I have a protection plan. What will it take to upgrade me and can I get one new receiver free?

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An important announcement about DIRECTV Community Forums

This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027. We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Question

154

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Home Screen Top Row

Is there a way to customize the tiles that appear on the top row of the DTV Stream Home Screen? It just shows the first eight channels of the guide.

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258

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FEATURE REQUEST FOR RECORD OPTIONS

I'm relatively new to the platform, and I noticed a gap in the DVR recording logic that feels like a big oversight: marquee sports programming. Right now, we can record specific teams or record "NFL Football" as a whole. But marquee broadcasts like Sunday Night Football, Monday Night Football, and T

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Still can't record new episodes only. Gemini.

I've selected "New episodes", but am inundated by reruns of the show with no "episode #2, etc. so you're not sure if it's even the current season. This didn't used to be a problem, so it must come from DTV's end. Can't you undo whatever you changed that started the glitch? I and many others have com

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Promotion

Do you have any promotion to lower my bill

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54

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FedEx won't accept return equipment

Followed the instructions per website of returning unboxed equipment to FedEx printing copy store. This is the official store in my town. FedEx refused to accept it without a label and box. Showed them. The policy on the website. Still refuse to accept it without a label or a QR code this time. Trie

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