How do I change the account from which my payment is drawn?

Device Details: Apple TV 4K configured manually to 1080p SDR output. Issue Description: When searching for live sporting events that are simulcast in both standard HD and 4K, the DIRECTV Stream search index collapses both broadcasts into a single 4K search tile. It completely omits the standard HD c

Most of our channels have begun displaying restricted content messages. We would like to access the programming we paid for.

Last year I bought a Roku TV and was able to find a code online to enable my DirecTV RC66RX remote to control the TV(power, volume, menu). I bought another Roku TV this year but I cannot find the code that will work. Both remotes are RC66RX. If I bring the DirecTV remote from the first Roku TV it ca

Can anyone confirm that 72 hour look back works and maybe tell me what steps you are using and which network. I have 2 new Gemini airs both with the same issue. I follow all the directions, selecting a network off the guide, getting to the single network vertical guide but can never get above the cu

Just recently, several of my channels (local and non local) volume have been very low. I have had this same equipment, TV and Direct TV setup for 2 years (including internet). I have tried all the suggestions that have been this forum, but it doesn't work. Why would this happen all of a sudden? It s

i have an Apple TV account that i want to link to my DirecTV account. the DirecTV web site says "Already have Apple TV? We’ve got you! You can link your existing Apple TV account to your DIRECTV bill", but then fails to provide any instructions on how to do that. on the account page there's only an

We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.

I signed up for DirecTV last month so I could cancel my Verizon FiOS service. I had thought that DirecTV was known for having the best audio and video compared to the competing services. However, the volume jumps in the middle of TV shows are incredibly annoying; this bug will be a deal-breaker for

I recently returned to DirecTV after several years and signed up for the Entertainment package with a few premium channels that are free for the first 2 or 3 months (depending on the channel). Entertainment package is currently offered for $30 off for the first 3 months, bringing the total to $59.99