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New subscriber... got a gemini I don't need

We have all Apple TVs. I signed up by phone because I couldn't get my login working on the website (it's a long story). I tried to tell the guy on the phone I had no use for and didn't want a Gemini. They sent me one anyway. I haven't opened the box and don't plan to. I am perfectly happy with the A

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What is wrong with log in?

I cannot log in to my account!!!

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Why doesn't HULU play on DirecTV streaming ?

Why doesn't HULU play on DirecTV streaming for a week now? Tech support can't fix it, is it being cut off by Disney, Hulu's parent company?

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Hulu updated / Gemini box (Osprey)

There is a Hulu update in the Gemini box google play store that fixes the Hulu app issue.

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Customer support is clueless, how do you know?

When I posted HULU isn't playing on DirecTV streaming (and it still isn't), now for 8 days and some of the replies are HULU is working on the problem, when I called yesterday twice, HULU customer support is clueless of any fix and when it's happening. So where do these responses on here come fr

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Local Channels

So I signed up for the 5 day streaming free trial. I wanted to switch from YoutubeTV to get SNY again. My problem is with getting my local channels correct. My zip code is 18428. I'm in PA. When I enter that zip on directv local channel lookup it asks to pick a county. One county gives me the correc

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When is DirecTV replacing defective boxes?

Why isn’t DirecTV replacing defective boxes that no longer work with HULU? I believe this is day 11 or 12 and it still isn’t fixed.

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Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

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Using a uverse remote with Samsung Smart TV

Is it possible for the uverse remote control to access the Samsung smart TV menu functions? I have a subscription to FanDuel Sports streaming service to watch Detroit Tigers baseball.  Do I need the Samsung remote to access the streaming service on the Samsung TV apps or can I use the uverse u

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Final Bill and ETF

I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked

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