cathy10502's profile

7 Messages

Monday, July 10th, 2023 9:40 PM

Question on Returned Equipment

Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UPS for return.

Please advise how I find out if all receivers were received by AT&T.  Want to get it settled before it's an issue.

Community Support

 • 

254.4K Messages

1 year ago

We can check to see if your equipment was received, cathy10502.

 

We'll send a DM to verify your account in chat or over the phone, then check our system for the receiver. Look for the chat icon in the upper right corner of the page.

 

Aminah, AT&T Community Specialist


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