
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Box and tv turn back on after I press off on remote
It usually takes me 3 times to turn off my box and tv after pressing the off button on my att remote. I press the off button, it turns off and then right back on after a few seconds. I press off and it does it again. Usually on the 3rd time it takes and stays off. It only ever happens on my main tv,
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303
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Terrible customer service.
I have the same issue as Jessica Strum’s above issue. Apparently previous owner had a business account which has not been canceled. So I can’t get service. After hours on the phone , I called Xfinity. They are coming tomorrow to set up tv and internet.
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95
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Accepted Solution
Disable standby to avoid from pressing OK.
We have 6 U-verse receivers in a A/V closet for 6 treadmills with TV's and when the machines are not in use the receivers timeout and you have to press the ok button. The treadmills are able to change the channels on the console, but do not have an ok button, so you have to go in the closet and and
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579
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Closed
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things aft
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122
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Accepted Solution
Official Solution
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things aft
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187
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DVR and rewind freezes and skips
When recording shows for later viewing and rewinding live shows, the screen freezes then skips ahead, losing part of the recording. I've called and tried to correct this with an agent by telephone at least three times over the last few weeks, only to have the problem resurface. How do I get a techni
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132
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My DirecTV, then AT&T U-verse, and now what?
Since you bought Warner Bros. Pictures, your only choice for cable/satellite broadcasting must be AT&T U-verse, not DirecTV. Do you want to sell Discovery to Metro-Goldwyn-Mayer?
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148
2
Sedgwick not responding to property damage claim. Damaged to my gutter drains caused by AT&T
I have damage to my gutter lines from AT&T. Claim has been forwarded to Sedgwick. Numerous emails and no response. Also no return calls. Worst customer service I have ever experienced.
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454
6
RED X error 3
New receiver installed. Can't get past the RED x error code 3. Several cycles of power up and power down. What's next?
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101
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