2 Messages
Receiver error "This set top box does not match the account settings"
Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.
DIRECTVhelp
Community Support
•
254.6K Messages
1 year ago
Let's get your receiver working again, @ArmenK!
Since the reset did not work for you, let's go ahead and move this conversation into a direct message. This way we can access your account to review this further. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon. Once you're there, we can continue this over the phone or in chat if you'd prefer.
We look forward to speaking with you!
CalebP, AT&T Community Specialist
0
ArmenK
2 Messages
1 year ago
Called in and we got it fixed...took awhile, was pesky, but solved. Thanx.
0
0