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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Received my reward card can’t activate

I received my directv visa rewards card in the mail today. So when I go to activate it by phone it keeps saying the 3 digit cvv code is incorrect. Ok now… so I go online try to activate and it says there is an issue with my card and can’t activate. I just received this card. One of the reasons for s

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230

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Accepted Solution

XTRA ALL INCLUDED channel lineup

I have XTRA ALL INCLUDED package. That package is not listed on the available PDF and when I go to my account I can't click on the package for a full description. How can I get a channel lineup for this package?

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3K

4

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Direct tv app cannot find reciever

Ongoing issue, already replaced the genie per dirct tv, that did not solve the issue, receiver is connected to the same home wifi network, all direct tv receiver option work, just the app can't find it ( its grayed out)

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448

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Accepted Solution

Missing some sports channels

I have the sports pack add-on. I am getting the error code 721 for the following channels: ESPNU, ESPN News, SEC Network, NHL Network, Tennis Channel, Golf Channel and Willow. I was receiving all of these channels up until net week, and I just double checked and they are all listed as included with

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916

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mute, volume, and on/off does not work

i have a insigna tv

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65

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Closed

Mailing list to a dead person

Hi! I have called, 20 times.  My mother is dead and I keep getting mail for her for direct TV.  I hate seeing her name in my mail as it makes me sad.  I so need help!

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164

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26 year customer

I have had directv for 26 years. Over the past 6 months i have removed multiple movie channels, lost fox for a while and now have lost NBC for who knows how long.  The amount I am paying after removing multiple channels is $55 more then a new customer receives for the same package i have plus

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211

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Pending Cancellation for 3 Months

I tried cancelling my service after being a Directv customer for 15 years. I was told I should see a refund in 4 to 6 weeks from when the equipment was turned in.  In September I received a new bill stating I still had services.  I then called Directv spoke to someone in loyalty who told

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169

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Unable to Login. I keep getting told I'm using AT&T Account

I want to update my subscription because the prices have gone through the roof. I'm trying to login to see other options, but my login keeps telling me I'm using AT&T account and not DIRECTV account.  This is the same one I used years ago.  No tech support person responds to email enq

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145

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Stupid billings/charges

Since I have been dealing with figures all my life I want to ask a VERY STUPID question(s). Since we have been unable receive service from our glorious (vampires after blood ) Directv providers, are we the CUSTOMERS (who pay for this crap) going to get credit for shows/channels we have been unable

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144

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