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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.9K

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C
New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

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256

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No internet in some cities in Pennsylvania

It’s sad to say that we ordered Direct Tv in my town and there’s no coverage in the area. When we called to place the order we specified we wanted cable and internet the person taking the order never told us that there was no coverage for internet in the area. So now we are stuck with a contract for

Question

287

5

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Terrible customer service

DIRECTV sent me numerous messages about upgrading one of my standard receivers I waited just because I hate dealing with anyone overseas, but finally called to upgrade they sent me a receiver and when I called to get it activated they (Edited per community guidelines) on the other end could not even

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237

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Accepted Solution

Official Solution

Directv

This is not my account. Someone opened this account under my name and they live in Texas and I have never lived there nor do I know anyone that lives in Texas. This is fraud. Thank you.

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253

1

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Log in

Cannot log into Directv account

Question

226

2

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unable so far to get a refund back on a directv charge for not returning a gemini receiver I received from Directv and did not order?

Countless hours waiting to get a supervisor to get my refund of $50 they charged me for not returning a Gemini receiver which I never ordered.... They used to email you a return label but not done now. They did actually send a box to me to return a mini receiver but no numbers or id were on it conce

Question

250

6

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Get "Bad request" when trying to log into https://www.directv.com

When attempting to log into DirecTV, the website is throwing errors today 3/25/2024. I have turned off my VPN and tried Safari, Chrome, Firefox, Vivaldi, Opera, Brave, and Tor. All throw the same Bad Request error. I have also cleared cache so it's not that. I get to the landing page, click on Sign

Question

640

8

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Reward Card promise

I was promised (3ea) $100 gift cards when I signed up for service in November and this was the only reason I agreed to sign back up. I was told that it could be a couple of months before I received them. I just called and found that they were only finding 1 on my account, and despite the salesman te

Question

239

2

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Worst customer support ever!

I have no signal on a tv that I watch frequently. Tech support by phone was NO help after an hour and a half on the phone. Was told a “technician “ would call to set up an appointment to come to the house. The equipment is so old I’m sure it needs to be replaced. After waiting 3 days, I called custo

Question

294

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Reward NOT Available

I signed up online for DirecTv Satelite. Installation was in early January (according to Customer Service).  I have yet to receive any information on my $200 reward call.  The Customer "Care" agent says there were no reward available at that time.  I am absolutely sure that there was

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231

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NEED HELP?

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