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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Getting a $200 card for signing up to DIRECTV

Signed up in May 2023. Never got an email or anything about the redemption of the card called once told me to wait so I waited and called now told me I was out of date that there was nothing they could do for me the reward center sent me back to the main customer service one big circle. With no resu

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Not Receiving Emailed Statement Each Month

Hello there, Since DirecTV took over our AT&T cable account, I have not received emailed statements each month. Because I split my bill with my roommate, I would like to be able to forward her the bill each month so she has her own backup/copy of the bill she's paying half of. I've called to re

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Dispute with Local Channel providers

Direct TV has several local channels including ABC CBS and now FOX. These stations provide local news sports etc. really the backbone of the local information that keeps a community safe.  Direct TV is in a contract Dispute with Nexstar who owns or controls those channels.  I have lost th

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1.7K

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DVR Playlist

I can’t access my downstairs recorded DVR playlist from my genie that’s upstairs in my master bedroom I’ve tried pressing the red button on both downstairs and upstairs devices not sure why this is it was working and showing up now the playlist from downstairs isn’t showing up on the Genie upstairs

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Pay my bill

cant find my account number

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877

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Official Solution

remove channels

How do I remove channels from my lineup? DirecTV says to go to manage my package, view my lineup, and click 'add' or 'remove' next to the appropriate channel. There is no option to do that when I get there. In fact, there seems to be no way to view my personal lineup as it exists in my package, just

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1.9K

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Genie 2 DVR question

Thank you folks for the help; I had a Genie 2 via satellite installed a week ago and everything is connected to the internet. I have tried WIFI and Ethernet for this problem.. The whole point of me getting DTV was so I could watch my DVR recordings remotely but they aren't showing up online. 

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Official Solution

Closed

My paper bill

keep my paper bill coming.

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Why does it seem like AT&T doesn’t care about its customers during this financially difficult time?

Tried to cancel my service due to financial reasons. Tried doing it the correct way instead of just not paying my bill. In response a supervisor named Isaac informed me that the cancellation would not take place until the following month because it was 2 days into the new billing cycle! So in other

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Bring a Friend, get up to $500 in E-Gift cards! DIRECTV now has a Refer a Friend program.

Existing DIRECTV via Satellite or via Internet customers can refer friends to DIRECTV and both the customer and the friend may qualify for a $100 eGift card. Limit five (5) referrals ($500 annual limit) per calendar year per Referrer’s DIRECTV account. Here’s how it works: - Existing D

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