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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Customer Service

Is there a way to rate customer service? My bill has been inconsistent since the first month. Customer service has said they would add credits back and I've never seen them. When I enquired with customer service again they said there was nothing they could do because they had no notes on it. I feel

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Can't view bill on directv.com

I can log in to directv.com and view my programming, but it tells me I must go to att.com to view my bill. My ATT login doesn't show anything connected to/with DirecTV.  We no longer have any active services with ATT either.  I was on the phone for over an hour being bounced around with 3

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258

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Direct tv bill

How do I pay my Direct bill separately? I do not want to pay my DIRECTV bill on my AT&T bill. My American Express card is offering me a $50 credit per month when I use the card to pay my DIRECTV bill directly to directv.com. Can anyone please help me?

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200

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Worse TV service EVER, NEVER EVER will I use AT&T/Directv again!

After 23 years with AT&T/Directv I cut the cord. I worked for AT&T once upon a time and it has definitely become a low class company since I worked for them. My AT&T/Directv bill has increased obscenely over the years and the service decreased obscenely especially on the tv side, fewer a

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377

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Direct TV Current Customer Dissatisfaction!

Why does Direct TV NOT OFFER continued reduced prices to keep customers? I have had to quit Direct TV twice before when my bill was going to increase and then after I cancelled and got a new service, they called me back and offered me a deal. Why don't you want to keep your current customers and onl

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234

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Fraud Dispute

Where can I make an offical Complaint of Fraud? Sue Iowa

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172

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Accepted Solution

Account Hacked

My DTV account was hacked overnight. The account disconnected my satellite service, saying I owe $800. That is false; I pay faithfully every month. I want to speak to a supervisor that can correct this problem ASAP. I’ve been a DTV customer for nearly 20 years and have never experienced an issue lik

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Service termination charges

I was told this morning that I had to wait till July 4th to terminate my service since the bill had already been sent out, I wanted to disconnect on 6/10/20. How is this possible? Where does it say that I have to pay till July 4th just because the bill was in the mail? This is an extra $100.00 for a

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247

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Disconnecting Service

Direct TV has been overcharging customers for years and I finally had enough. It is crazy to have to wait for the unsolicited phone call that offers you a deal to reduce your bill if you agree to stay with them.  So I called to disconnect my service today.  And I get another slap in the f

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loyalty discount

can i get a loyalty discount

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