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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Equipment charges on a closed account

I returned all my equipment as instructed to a FedEx location and received a turned confirmation email with only one devise listed. Now charges appear on the closed account for returned equipment. Getting to someone in Customer Service to assist has been impossible so far. Suggestions?

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87

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Directv CEO email address

I have been out of service for a week and a half, and have had one technician visit and three missed appointments. After spending hours on the phone with the off shore call center, I want to write an email to the CEO, who I believe is Bill Morrow. Anyone have his business email address?

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2K

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Accepted Solution

Billing issues

Where/how do it report unauthorized additions to my account?

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129

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How to file a complaint?

Hello, I was supposed to receive a $200.00 gift card for making the switch. It never came in the mail and no email came regarding it. So I started calling Directv and this is what happened. I got the run around being told to call reward and rewards said to call DIRECTV. This continued for months wi

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82

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Paramount + Showtime

We have Showtime on our Direct TV package and we are paying for Paramount+ subscription. How do I avoid the double charge for the package?  Should I cancel the Paramount+ subscription?  When does the Direct TV change take effect?

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384

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Accepted Solution

Not my account.

Where do i find the form to fill out for: Not my account.

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121

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Closed

Suspensions

Im DONE with directv, they repeatedly suspend my service, AFTER i pay my bill, and will not remove the charges, IVE BEEN WITH THEM FOR OVER 20 YEARS AND THIS YEAR THEY START DOING THIS CRAP, 1 guy even told me he was notating my acct to have thwm take the charges off since it wasnt added yet, and wh

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432

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What is owed after cancellation

I allowed my DirecTV service to be suspended because my TV wasn't working and I wasn't using the service. I formally cancelled my service a few months later, but was told there was a significant past due balance. It seems they want to charge me for the months that the service was suspended, even tho

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788

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payment made through western union

i made a payment on december 6th at walmart through western union why hasn;t showen up on my account yet i have the tracking number and it shows directv hasn't  got it yet and posted it to my account

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100

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why won t my account load up

When I go to your web site to pay my bill, my account won't load up.

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86

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NEED HELP?

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