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Satellite Account
Learn how to manage your Satellite account.
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Question
DBacks Channel 686
Being told that the 686 Channel is not available to watch Dback games due to ongoing negotiations between the Dbacks and DirectV. Being told that no one can watch DBacks on 686. My zip code is 85086 in Maricopa County. My in-laws zip is 85375 in Maricopa County and they are getting the
Question
1.6K
23
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HORRENDOUS CUSTOMER SERVICE!!
Worst Customer Service I have received anywhere in a long time! Have been a customer here for almost 10 years and was treated like crap. Talked to a Very nice woman the first time I called who did a fabulous job, was courteous and helpful. Tried to call back and was transferred thru 5 different depa
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271
1
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DIRECTV app channels not showing
prior to suspension we had lots of channels on DIRECTV app after the service was reinstated after paying bill we have barely any channels on DIRECTV app now please help.
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244
1
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ESPN app for Firestick can't login
I go to ESPN APP on my firestick. When it asks for provider I enter Directtv. Then I'm redirected to login page but it freezes, I cannot enter login info, and I'm bypassed to an error code 0033 that says I'm not authorized. Is it because I cannot login to ESPN app on more than one firestick? I have
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495
7
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Extremely disappointed, need a resolution
Just got off the phone with Kianna with Direct TV Loyalty department. We have been with Direct TV for over 20 years, never missed a payment. We received the data breach notice and took action on our own, hiring our own protection service and changing personal accounts and so on. I called Direct TV l
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523
4
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Fraud when I called to update my credit card information
I called (edited for privacy and protection) as listed for Direct Billing to update my credit card number. I was tod that I paid $149.10 on May 8, 2024 because I was getting a $20 discount for payng by phone today and that my next payment of $169.10 would be due on June 30, 2024. I was given a conf
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303
3
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Closed
credit refund
My bill shows a credit balance and my services have been terminated and equipment returned. how do I get my credit refund?
Question
713
3
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TCONNECT LLC, DIRECTV involved
Was dupped by TCONNECT LLC for $300 for my DIRECTV. Now for the individual to know my checking account number, in my opinion reading these articles, this has to be an employee working in DIRECTV. So after paying DIRECTV $300 to get caught up with my 2 monthly payments that were never made, th
Question
290
4
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Told outdated DirecTV equipment but given DIRECTV STREAM instead.
Absolutely awful service. To start an associate told us our current directv service was outdated so they sent us a new one. Turns out this was directv streaming. We’ve had it for three months and it was stopped working 7 times. We have wasted our time four hours on hold and then hours going back and
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301
2
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