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termination fee

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

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464

7

Direct TV App no longer working

I watch when I am away from my satellite on my iPad or a FireStick. I’ve deleted the apps and reinstalled on both. Keep getting blank screen or error message. Can’t stream anything.

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773

44

Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

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18

1

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Screen goes black on iPad while using Directv app. Audio sometimes keeps playing...sometimes not.

Have an intermittent problem while using the Directv App with an iPad Pro 12.9" 6th Generation running iPadOS 18.1.1 while streaming MSNBC for instance the screen will go black at times while the audio continues and then at times the screen will go black and the audio will stop. Any thoughts would

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277

10

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Skipping/choppy video and sound with Gemini

I obtained a Gemini about 4 months ago and since day 1 when I turn the TV/Gemini receiver on in the morning I get choppy/video on all channels for that TV(not every day but most). I have to turn off TV and gemini and turn back on then it is fine.  Today when I try this fix it doesnt work. 

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480

13

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Directv app not working when signed in Black screen

When I sign in all I get is a black screen on the app. Worked yesterday.   Felted app and downloaded again and the same. My wife said that she was kicked out and had to sign in again and she gets the black screen. Anyone else having the same with app?

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1.4K

65

RC73B no longer allows ON button to turn my Sony Bravia off. My 2 other TVs can be turned off using RC73 ON button.

I have 3 TVs all connected to an HR44 with each having an RC73 for Receiver/DVR control via RF. Recently, my Sony Bravia can no longer be turned off with it's RC73's ON button. My Toshiba & Panasonic TVs can still be turned off using the RC73 ON button. I have reset the HR44 and all RC73 remotes

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27

3

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Disney bundle with new deal between DTV and Disney

If I have read the reports correctly, it seems as though part of the new deal agreed to by DTV and Disney allows customers with certain DTV packages to get the Disney Bundle (Disney+, Hulu and ESPN+) for free. I already pay for that bundle separately. I was wondering if anyone knows how to go about

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3.7K

27

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program remote for JBL Soundbar

Good morning , I am having trouble programming the direct tv remote for my direct tv remote. It is a JBL Cinema SB120.   It is not on the list that appears under programming and none of the 9 options under "I don't know" work either.   HELP

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16

4

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Can't delete shows on the app

I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.

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419

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