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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

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blackout credit how do i assure that i receive it

I have attempted to apply for blackout credit of $10, for loss of local channels due to contract dispute between DirecTV and local station owners, but credit has not shown up on my latest billing.

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422

3

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Denied

Why didn't the representative for directv protection plan premier not explain that cracks on my laptop from mishaps aren't covered? When you go on line it says and I quote "Mishaps happen" I filed a claim and it was denied for this reason. 

Question

121

1

0

Bill has gone up over $60 a month and have called customer service multiple times. They will not do anything. Basically told me to cancel.

My bill has gone up over $60 a month the last six months. I was receiving some kind of discount and it must have fallen off.  I have called customer service multiple times to get my bill back to a reasonable amount with no one willing to help me.  I have been a loyal customer for several

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504

9

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Accepted Solution

Official Solution

Closed

why can't i stream nba league pass or watch on nba.com/watch while i choose directv as my provider?

i went to nba.com/watch to watch league pass. choose directv as my provider and i still see that i have to pay for subscription so i chatted w/ their support they said it's on directv side so i went to dtv support they said i should be able to view games on my dtv app using watch now feature even if

Question

3.2K

21

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Daily Calls from 855-622-7808

Hello - I receive daily call from the number above from someone stating to be from DirecTV. I am a DirecTV customer so I stayed on the line the first time and listened to their pitch.  in short, they offered to give me two premium channels (to thank me for my continued loyalty) at no cost to m

Question

124

2

0

Customer Service Bait and Switch?

When someone speaks with "Win-back" and reactivates an account disconnected because they are old an unable to pay 200 plus per month, various promises are made to regain a customer. A price is offered and a time-frame specified. All the channels are discussed. Then, the customer agrees, and tries

Question

103

1

0

Closed

Customer Service bait and switch

This has happened twice, once in November 2021 and again in December 2022. When having difficulty with tv reception or signal loss I called number on screen with error code.  Got a person who insisted my equipment was obsolete and sent repair person out.  This was on two separate occasion

Question

306

5

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How do I get the max ap updated

update max ap

Question

91

2

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Closed

Removing HBO MAX from service.

I'm about to be charged for HBO MAX but can't use the service since my tv is too old to allow that app. Chat has no one available and the phones keep sending me to people with accents I can't understand.  How do I remove HBO MAX since you can't do ANYTHING online like hitting the remove button

Question

1.2K

6

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Reward card

Have you guys mailed my 200.00 reward card. I have not gotten my reward card. Just to know what going on as to why I haven't got my reward card. Please let me when I will get my card.

Question

89

2

0

NEED HELP?

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