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Topics (3)
Latest Conversations
Pandora is not working on my main receiver
HR44/500 receiver Pandora plays for less then one minute then skips to next song. On Genie it works fine.
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Watching on Satellite
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UFL Game Played Last Week but Info Claims 'First Aired: Sat, May 24, 2025'
I'm watching a UFL football game on my local channel 5 WEWS. Although it claims that it first aired on Sat, May 24, 2025' I watched this game I believe last week. I know I'm getting old but there were too many things that I recall in the game. Am I the only one experiencing this?? James
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Watching on Satellite
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Pandora problem
Pandora keeps stopping and skipping to the next song
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Watching on Satellite
69
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Letter received from DirecTV
Received a letter stating than an email was sent but rejected. It's an email we haven't had for over 8 years. All info on the site is correct, including our email. Letter had our complete, correct address and DirecTV account number. Is this a scam?
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Satellite Account
30
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Accepted Solution
Channel Availability
Good afternoon, Please tell me if the Directv includes the basic broadcast channels: Fox, ABC, CBS, NBC. I am not inquiring about CNBC, CBS Sports or other specialized channels. Thank you Joseph
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Watching on Satellite
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recording programs
I keep getting the message "can't record this program because this location is not connected to the network." How do I fix this?
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Watching on Satellite
43
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Genie remote
Cannot pair old or new genie remote, tried all the combination settings, 961,981, channel up etc, when trying to use enter button it starts blinking green for about 50 times before it goes off, was just replacing old one with new but now old won’t pair either, this is in a client room
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Satellite Equipment
5.3K
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Accepted Solution
Official Solution
How do I get a bill adjustment?
on the site tvpromise.com it says Affected DIRECTV and U-verse customers can sign in to get a one-time adjustment to your bill. We are affected and have not been able to watch our local channel for weeks. I would like an adjustment on my bill, so how do i get that?
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Satellite Account
339
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Gemini Limitations?
I have DirecTV satellite and just added a Gemini device. Everything is fine for one TV but I have come to understand only this one TV can take advantage of the streaming option Gemini offers. I questioned DirecTV tech support on why I can't get streaming channels on my other TVs that are on the same
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Satellite Equipment
37
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Using the rewind and fast forward feature on DVR shows
When I used the spectrum remote and fast forwarded through the commercials on the shows I watched through the DVR, there was a feature that would "go back" 3 or 5 seconds if you went to far ... Is there a feature like this on the Directv DVR and remote?
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Satellite Equipment
49
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