Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(3291)
Upcoming recordings

When I go to the Directv app I can choose and find my recorded programs but cannot see anywhere to find a tab for upcoming recordings

Question

96

18

0

Accepted Solution

Gemini will not open apps

I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot

Question

241

29

0

Request for addition of El Trece Internacional to DirecTV

In 2024, I've requested at this forum the addition of the channel El Trece Internacional to DirecTV Spanish-language programming lineup in the United States. It's the international version of LS85 TV Channel 13 (El Trece) from Buenos Aires, Argentina. Two years later, the channel is still not added

Question

32

1

0

FS2 (618)

I am subscribed to the Sports Pack. However, every time I make an account change (e.g. adding Netflix to my bill), I lose channel 618 (Fox Sports 2). This is extremely annoying. How do I make sure my account is properly authorized so that I don't have to contact support every time I make a minor cha

Question

129

16

0

Selling used DirecTV dishes

I have several used Slimline DirecTV dishes. Would anyone like to buy them?

Question

68

1

0

Accepted Solution

Genie upgrade question

I have an older Genie DVR and would like to know what it takes to upgrade to the Genie 2 so I can get 4k. I don't have or want an internet connection for the DVR now and wondered if this is a requirement, and would I need a new dish as well? I read that some features may not work with an older dish,

Question

124

14

0

Why no demos available ?

I don’t understand why Directv satellite doesn’t have a demo video on how the service works. Dealers are now almost extinct makes buying into satellite tv difficult.

Question

54

4

0

Formal Billing Dispute and Request for Investigation

Dear DIRECTV Billing Department, I am writing to formally dispute recent billing practices on my account and to request immediate review and resolution. On April 15, 2026, I received an email from DIRECTV stating that a past due balance of $291.74 must be paid by April 19, 2026, to avoid interruptio

Question

63

3

0

After HR54 replacement from HR44, Direct TV App doesn’t work!

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

Question

301

27

Billing

I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c

Question

78

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?