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How do I send a message to upper management over what poor service and high prices are forcing me to end service after 28 years

I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in

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4K Channels could not be authorized for this location

I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve

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Recording List

Please bring back the old list of recordings. The new version is terrible!

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Fox Local missing 3 1/2 years

Dear DirecTV, If the issue with ESPN Unlimited seemingly cannot be fixed, and I've gotten none of the promised notification that is has, for months, then the issue of a missing Fox Local Channel is most frustrating. I understand carriage fees and the 'fights' you guys get into. I know the process. I

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Old past due bill

I use to have direct tv and I had it shut off I need to know if I had a old past due amount and how much but I do not have my old account number

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Are still there Genie mini 4K C61K available?

Can I get a Genie mini 4K box from Directv? I’d like to add a new box for a third TV, I have Geminis wired but I don’t like them.

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not turning toshiba fire tv

i bought toshibafire tv model c350 series.i have H26K-500 direct tv receiver and using RC73 remote.i spent 10 hours to program it for tv but still volume and power function dont work.any suggestionplease?

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DIRECTV Gemini Air not connecting to bluetooth

My bluetooth airpod headphones will not connect to my Gemini air no matter how close it is. It just continually keeps searching for devices.

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Losing signal on some, not all, channels

Several channels like TBS, Comedy Central are reverting to streaming which would be ok except they start buffering. This never used to happen with streaming, and it’s not my ISP, The download speed is fine when checked on my iPad, phone, computer. Could a tree canopy affect just one satellite? It ju

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Satellites I should be receiving and levels

Did a search, many people have asked, many unanswered. Genie 2 and Gemini and Genie Mini system Went to Solid Signal the 3rd party that everyone seems to like and watched their video on satellite signal strengths. Here's the satellites they "saw" in their video: *101 110 119 *99(ca) *99(cb) *99(s) *

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NOT FINDING WHAT YOU'RE LOOKING FOR?