New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Switching out DVR box
Upgrading DVR box, will be able to keep recording series management
Question
•
Satellite Equipment
36
3
0
Accepted Solution
ABC STL region brief video lag persistent
I have a Directv Satellite Dish for years in the St. Louis region in Illinois. Recently, we've noticed a video glitch/skip that is occurring persistently. Audio is never disrupted, but the video picture will freeze a split second and then jump right back in sync with audio. This occurs about every 1
Question
•
Watching on Satellite
94
4
0
Purchased movie glitches
I just purchased my first movie for my granddaughter to watch but it keeps freezing/glitching like it was recorded during a storm. I’ve tried deleting and re-recording as well as resetting my main receiver and then re-recording and nothing changed.
Question
•
Watching on Satellite
27
1
0
Accepted Solution
Relocating A Genie Receiver
Hi, We have a Genie H54/500 in the master bedroom, a C51-500 mini in the kitchen and a C61K-700 mini in the sunroom according to the DirecTV settings info. The H54/500 is no longer hooked up to a TV and we would like to relocate it to the sunroom and return the C61K-700 to DirecTV as a monthly cost
Question
•
Satellite Equipment
75
5
0
Santa tracker
I really hope the Santa tracker comes back this year, it was a stable to my family's Christmas for years and we were so sad that it was unavailable last year so please bring it back because I know I am not the only one who wants it back.
Question
•
Watching on Satellite
870
2
0
Wrong Local Channels on Stream but correct on Satellite
I used to live in St. Louis (63141), but 5 years ago moved to North Carolina (28078). My local channels on my Directv satellite reflect the local North Carolina channels accurately, but online and through any mobile app, they still show the St. Louis channels. The billing information has long since
Question
•
Watching on Satellite
78
4
0
Closed
horrible customer service. email address listed doesn't work
I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett
Question
•
Satellite Account
202
4
0
Accepted Solution
my new Directv remote will not turn off my T V, it turns off my genie & brings up my tv apps, try again & same thing happens.
my new DirecTV remote will not turn off my TV, it does turn off the menu & then brings up the TV apps....I have tried several times, but same thing happens
Question
•
Satellite Equipment
150
4
0
Can't watch TV on my iphone
I can’t watch DIRECTV on my iPhone. I can on my TV and iPad. I have uninstalled and reinstalled the app several times. I get: “we’re having some issues on our end. Give it some time and try again signing again later. Care Code: 500”. This has been going on for several days. Anyone have any suggestio
Question
•
Watching on Satellite
44
2
0




