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Satellite Account
Learn how to manage your Satellite account.
2.8K
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Question
Direct TV & Apple Promotional Offer
How do you report a scam that I believe may be a Direct TV internal job, due to the fact they accessed my Direct TV service and initiated the offer on my TV. The person had me go to my TV, tell him what I saw on the Movie Channel, which was not activated because I did not subscribe to those channels
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24
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Chat button does not work
Chat button does not work, is this the correct website or is there a different website?
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726
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direct tv gift card scam
Hello, I got dtv in Feb and was promised a $300 gift card within 4-6 weeks. I never got it or received anything and I started calling multiple times about it. I was told over and over it would be within the next month or the next week or a certain date. I continued to call, chat and speak to custome
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42
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UnlWful retention of financial information
My information has been retained with out my consent. They will not remove it, they say they can't. I'm seeking legal advice after numerous attempts to solve the issue. I have not been able to contact anyone at the headquarters. Also if direct tv and at&t are separate why does at&t process payment a
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33
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Accepted Solution
Disney boycott option
I assume I’m not the only angry viewer concerned about the free speech infringement that has been occurring. I will not be watching Disney or any of their products but I would also like an option to remove them from my package. I understand that they are a “free” add on but I also know they are rece
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99
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How to lower bill or cancel service without having to talk to 6 different people and then get a "Dropped call"
Tried to go into att and get my bill lowered, the lady was really nice and said that direct tv took that feature out of the store level it is all over the phone now. So I call Direct Tv to see how to lower my bill, I am way past the 2 year contract so I should qualify for a new promotion, first guy
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1.3K
4
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Upset new customer
I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today
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71
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DIRECTV Perks took away the $15 bill credit option?!
DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur
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371
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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?
I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT
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3.5K
10
credit managment fee
Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?
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