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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Why do all of the DirecTV links on BING give me an error message? This has been going on for months. I'm never able to pay my bill online due to this issue.

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Direct TV & Apple Promotional Offer

How do you report a scam that I believe may be a Direct TV internal job, due to the fact they accessed my Direct TV service and initiated the offer on my TV. The person had me go to my TV, tell him what I saw on the Movie Channel, which was not activated because I did not subscribe to those channels

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106

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Bill increase of $20 over last month

My bill increased $20 over last month. When I checked my info I saw the Movies Extra Pack with Peacock streaming add-on. When I called customer service I was told this add-on had to be initiated by me but I did not add this. The other increase in the bill is an increase in basic costs for the servic

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48

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Accepted Solution

Phone call message claiming to be from DirecTV.

I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to

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Need boxes to return equipment

Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.

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Survey about service

The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to

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26

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Poor service and accessible for the disabled

I do not have vocal means or speech and I am totally frustrated that there isn't another means to get customer support - why is this. Paul (Edited as per community guidelines) I have your services in two of my homes and I need want to cancel because of your poor services. Services should not be this

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26

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Closed

Chat button does not work

Chat button does not work, is this the correct website or is there a different website?

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744

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direct tv gift card scam

Hello, I got dtv in Feb and was promised a $300 gift card within 4-6 weeks. I never got it or received anything and I started calling multiple times about it. I was told over and over it would be within the next month or the next week or a certain date. I continued to call, chat and speak to custome

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UnlWful retention of financial information

My information has been retained with out my consent. They will not remove it, they say they can't. I'm seeking legal advice after numerous attempts to solve the issue. I have not been able to contact anyone at the headquarters. Also if direct tv and at&t are separate why does at&t process payment a

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