New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
4.5K
All
Question
Complaint
I changed from satellite to streaming Sept 11 2024. I discovered last night that I had been charged for both satellite service and streaming since that date. I was told when I called to make the switch that it would be automatic and nothing further was required. However the unused Satellite service
Question
245
14
0
DIRECTV Perks took away the $15 bill credit option?!
DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur
Question
94
6
0
Closed
Done after 25 years. Prices are outrageous and Customer Service is terrible
Been a customer for 25 years. Constantly having to call every year to apply promotions and the prices just keep creeping up. No wonder they are losing subscribers. Trying to make more money on less people? Tell me how that works out. After 25 years, our bill would now be over $200 if we kept the ser
Question
6.4K
66
Accepted Solution
I am a DirecTV customer and an AT&T customer, but I cannot log in to DirecTV using password used for both
I am a customer of both, and used to be able to sign in under one login to see both accounts. Now when I sign in to AT&T I only see my Internet account, and when I try to sign into DirecTV I get an error. How do I solve this?
Question
256
6
0
Letter received from DirecTV
Received a letter stating than an email was sent but rejected. It's an email we haven't had for over 8 years. All info on the site is correct, including our email. Letter had our complete, correct address and DirecTV account number. Is this a scam?
Question
85
2
0
Pay Bill Online
I want to pay my bill online but none of the links on your Website work, All I get is an error message.
Question
62
1
0
Accepted Solution
Closed
Direct TV breach of contract. Price increase middle of contract.
So I have Direct TV Satellite and my bill just went up almost $5 not a lot but a price increase in the middle of my contract. With a 2 year contract price should not go up until after the contract period plus I was told that was the price for the contract. I can't cancel before the contract without
Question
1.5K
14
0
Apartment Community Master Account
I'm relisting this here I have a DirecTV package through the apartment community that I rented and I'm trying to add HBO on when I called customer service they told me it can't be done the most they would do is put me a hold of check with somebody else and the original person came back on the line a
Question
32
6
0
Directv Web Site Keeps Asking for "One-time" Code
I don't get it. Every time I login to the Directv web site, it wants the sent security code for the so-called one-time verification. If they want this every time I log in then they shouldn't call it a one-time verification. It gets old. James
Question
59
6
0