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HR54-500 blind reset video resolution

My HDMI port died so I switched to component cables. Unfortunately my resolution settings are too high to display over component. I need help navigating the menus blindly to change the settings. Can someone help me with the controller button presses needed to change the setting to enable 480i. It wi

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System comes back on by itself after I turn it off.

I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se

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New Menu Changes

Is there a way to revert to the older menus on the genie? The new setup is terrible

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New List format is awful

The new List function is horrible. Under the old format, I could select recorded shows with one button. The new function is counter-intuitive and just awful. Whoever thought of this ought to be fired. Is there a way to revert to the old format? Aside from the never-ending commercials, this gives me

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Please restore the old LIST format for recordings

If anyone at DirecTV actually reads this, please restore the simple “list” function of recorded programs. Two days ago, its was replaced on my satellite service with a cumbersome, counter-intuitive image-based screen with a “browse” button that doesn’t browse, it takes you back where you started in

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Directv Pricing

I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p

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When can we expect a bug fix for the new UI? (July 2026 - Workaround included)

I, like many others DirecTV users, am somewhat disappointed that the newest update to the User Interface is very buggy and leads to a runaround. The current experience is to click the list button and have the blank screen that talks about how to record "Live Shows" and how it will appear on the scre

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Software update issue

I turned my television this morning and it immediately started with a software update. The screen is saying about 10 minutes. That was 50 minutes ago, and it's still showing "software update" in progress. The screen is not frozen. I don't think this is normal. I'm afraid that if I try resetting my G

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Many of my movie and other channels are "switching to internet" even though full sunshine outside... confused

does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i

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Scripps stations are back!

https://www.directv.com/insider/news/scripps-resolution/

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NOT FINDING WHAT YOU'RE LOOKING FOR?