🚨 An important announcement about DIRECTV Community Forums 🚨
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.
We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Latest Conversations
An actual positive experience
I was all set to cancel my satellite service as it has just gotten out of hand at $170 for the Choice package . I called the number to cancel it and low and behold I actually got an American you could understand within 2 minutes . We got talking about it and she came back and said she could give me
Question
•
Satellite Account
14
1
0
My Directv Bill has fallen through the cracks
I have had Directv for many years. I know that they separated from AT&T some time ago. I want to unlink AT&T and Directv. However, when I call Directv, they tell me to call AT&T. When I call AT&T, they forward me to Directv. Also, trying to use AT&T phone system to talk to someone is a nightmare of
Question
•
Satellite Account
87
2
0
Upgrade to new equipment
I have aHR44-700 which I believe is over 8 years old. I have a protection plan. What will it take to upgrade me and can I get one new receiver free?
Question
•
Satellite Equipment
215
22
0
FedEx won't accept return equipment
Followed the instructions per website of returning unboxed equipment to FedEx printing copy store. This is the official store in my town. FedEx refused to accept it without a label and box. Showed them. The policy on the website. Still refuse to accept it without a label or a QR code this time. Trie
Question
•
Satellite Equipment
61
3
0
DIRECTV Gemini vs. Traditional Receiver — Which Is Better in 2026?
Hi everyone, I'm a long-time DIRECTV subscriber considering upgrading my setup and I'm torn between the new Gemini device and keeping my traditional Genie receiver. My current setup: 2 TVs (living room + bedroom) DIRECTV Premier package Internet: 300 Mbps (AT&T Fiber) Streaming apps: Netflix, Max, P
Question
•
Satellite Equipment
74
1
0
Channel suggestion
I like ch 200 NEWSMIX but you should add ch 348 FSTV and ch 347 THE FIRST. That way you would have 3 liberal channels MS NOW, CNN, FSTV and 3 conservative channels FOX, NEWSMAX, THE FIRST Don't need BBC, and 2 weather channels.
Question
•
Watching on Satellite
47
1
0
picture keeps dropping
have new visio 4k tv and ordered new gemini to go with my genie 54 to get 4k for new tv. problem picture goes blank, shows visio logo, then comes back in about 12 secounds. tech from dt has ben out 2 times finally replaced new gemini with another one but picture dropped once after tech left. he said
Question
•
Satellite Equipment
69
2
0
Broadcasting television stations not working
Tv stations are a broken screen , not viewable on both tv’s, but the music stations work perfectly
Question
•
Satellite Account
64
2
0




