Satellite

connection interruption.

I just purchased my first movie for my granddaughter to watch but it keeps freezing/glitching like it was recorded during a storm. I’ve tried deleting and re-recording as well as resetting my main receiver and then re-recording and nothing changed.

Hi, We have a Genie H54/500 in the master bedroom, a C51-500 mini in the kitchen and a C61K-700 mini in the sunroom according to the DirecTV settings info. The H54/500 is no longer hooked up to a TV and we would like to relocate it to the sunroom and return the C61K-700 to DirecTV as a monthly cost

I really hope the Santa tracker comes back this year, it was a stable to my family's Christmas for years and we were so sad that it was unavailable last year so please bring it back because I know I am not the only one who wants it back.

I used to live in St. Louis (63141), but 5 years ago moved to North Carolina (28078). My local channels on my Directv satellite reflect the local North Carolina channels accurately, but online and through any mobile app, they still show the St. Louis channels. The billing information has long since

I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett

my new DirecTV remote will not turn off my TV, it does turn off the menu & then brings up the TV apps....I have tried several times, but same thing happens

I can’t watch DIRECTV on my iPhone. I can on my TV and iPad. I have uninstalled and reinstalled the app several times. I get: “we’re having some issues on our end. Give it some time and try again signing again later. Care Code: 500”. This has been going on for several days. Anyone have any suggestio

The mini in our Living Room is no longer connecting through WiFi to our "base station". It has worked for years. On Tuesday of this week (November 18, 2025), we called technical support and after "troubleshooting" (which included the technician wanting us to test the WiFi on a wired device), the tec

After the hard drive in our 5 year old HR54 failed several days ago, I've now just received (from Directv) a new (to me) HR54-500C-R. I have tons of notes from the last time I activated the previous box 5 years ago but right out of the gate, I had problems back then that I'd like to avoid if possibl