Satellite

My Gemini indicates that HDMI control is on, but I cannot find a way to turn it off. There are several posts by the top ranked experts here that CEC can cause issues, and I am interested in turning it off on my Gemini. Anyone know or succeed on this? Greg

As dedicated, long-time subscribers, we are calling on DirecTV's new leadership to honor the platform's roots. We want to see a return of the iconic 2011 "Cyclone" logo—a true symbol of premium satellite technology—and a renewed investment in the physical satellite infrastructure. Features like the

First season with a 4k-capable setup (tv and Genie Mini 4k). I also have the DirecTV app on a 4k-capable fire stick. Will there be a difference between the two options (direct from satellite versus thru the Fire stick) in terms of 4k broadcasts?

I have noticed every month my Direct TV bill is different. I also noticed a movies package on my bill. I have had the same packages since early 2000's, Direct TV, before AT&T. Long time customer. Calling they said I added a promotional package in February. No, I called in February to get an amount,

I was quoted $128.48 per month until the end of 2026, by a representative, but was billed $169.00. I want to pay that which was quoted to me. It is not my problem if the associate was not trained adequately. I think it is unfair not to stand by the word that was given (which I thought was given in g

I have an HR44-500 with a Gemini 4K box. Today, I tried to rent our first 4K movie since getting the Gemini about six months ago. The movie plays for five minutes, then stops. The screen goes black. I can’t rewind or fast forward. After contacting customer service and not getting resolution, I thoug

After 25 years as a DirecTV satellite subscriber, I switched to Gemini Air when a DTV contractor refused to go on my roof and wanted to install a second dish on the same roof just to replace a cable. For several months now I have been very pleased with the switch. In early August (of 2026) my cloud

I have a Hisense Model 55u6k tv that doesnt want to pair correctly with my Directv RC71 Remote. None of the codes seem to work correctly when I pair automacically.What do I Do?

I re-programmed an RC73 Genie remote to pair with my Samsung TV which is connected to a small receiver box. There was only one code available for my model. Everything works except the Genie remote is unable to turn on/off the TV. I get messages “not available” with a yellow triangle with an exclamat

How to I access the Series Manager for the purpose of removing a series?