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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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Many of my movie and other channels are "switching to internet" even though full sunshine outside... confused

does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i

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Non DirecTV tech trying to fix 771 issue on muliple receivers

Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to

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13

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HOA single unit activation

Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.

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29

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What do I need to get 4K?

long-time (25 years) DirecTV satellite customer. Upgrading my media room to a 4k-capable projector, and looking at updating my DirecTV equipment along with it to allow for viewing 4k content from satellite. Current equipment is the standard Genie + Genie Minis. Main Genie receiver is NOT in the medi

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27

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How can I use one coax for both OTA and genie 2 server

I would like to mount an OTA antenna next to my satellite dish, and multiplex it with the satellite feed. Inside the house I would then demultiplex the coax in front of my Genie 2 server so I can connect the OTA side to a HomeRun wireless device to watch OTA broadcasts on my TVs. Is this possible? I

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470

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How to contact engineering department.

I work for a manufacturer of a popular soundbar. Recently DirecTV removed us from their remote programing guides. The "codes" they listed previously worked fine. I would like to send DirecTV a few remotes or a spreadsheet of the hex values for IR commands. Who do I contact? Is their a good email add

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302

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Not able to watch Dodgers game on 690 in Hawaii

Is anyone in Hawaii experiencing a 727 error when trying to watch the Dodgers game in Hawaii? This started happening to me from June 2nd. Called technical support several times and they keep telling me it’s regional blackout issue, MLB tv is saying it’s a tv subscriber issue.

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148

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Are still there Genie mini 4K C61K available?

Can I get a Genie mini 4K box from Directv? I’d like to add a new box for a third TV, I have Geminis wired but I don’t like them.

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69

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DIRECTV Gemini Air not connecting to bluetooth

My bluetooth airpod headphones will not connect to my Gemini air no matter how close it is. It just continually keeps searching for devices.

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1.2K

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Satellites I should be receiving and levels

Did a search, many people have asked, many unanswered. Genie 2 and Gemini and Genie Mini system Went to Solid Signal the 3rd party that everyone seems to like and watched their video on satellite signal strengths. Here's the satellites they "saw" in their video: *101 110 119 *99(ca) *99(cb) *99(s) *

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