New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-11748
All
Question
No Sound
I have two DirecTV receivers that have stopped putting out sound. Tried re-setting, unplugging, etc...no luck. Other peripherals plugged into TV's (Amazon Firestick) sound fine. I have 5 other DirecTV receivers that still sound fine as well. Receivers are about 8 years old, if that matters. Thanks f
Question
5
0
0
SWM splitter, LNB, or bad cable?
My Gemini's DECA (cable to ethernet adapter) stopped working. Tested with both a gemini and a laptop. Swapping it out the DECA didn't help. The DECA was the old style that has power and usb-power connectors. A couple of weeks prior, I had repaired a cable that the lawn mowing people cut. I took a lo
Question
64
4
0
Accepted Solution
Gemini will not open apps
I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot
Question
239
29
0
Selling used DirecTV dishes
I have several used Slimline DirecTV dishes. Would anyone like to buy them?
Question
68
1
0
Accepted Solution
Genie upgrade question
I have an older Genie DVR and would like to know what it takes to upgrade to the Genie 2 so I can get 4k. I don't have or want an internet connection for the DVR now and wondered if this is a requirement, and would I need a new dish as well? I read that some features may not work with an older dish,
Question
122
14
0
I can't get my t v dreaming to work and won't collect the internet
Can you help me get my directv gene set up on my t?V?It's not connecting to my internet or my hotspot.On my phone
Question
76
2
0
Closed
link to a channel linup in numerical sequence?
Does anyone have a link to a printable channel lineup in numerical sequence. Trying to create a custom guide without jumping all over the place to check off channels I get
Question
370
3
0
HS17-500 Genie 2 Malfunction
HS17-500 Genie 2 replaced twice. Device reports connection to internet via ethernet. Will also connect in wireless mode to 2.4 ghz network. Will not load or stream on demand programs. Reports receiver not ready for downloads and may take up to 3 hrs. Will not load weather, sports or music applicatio
Question
137
12
0
Accepted Solution
Brief Power Interruption; BOTH C61K clients keep saying "Invalid PIN" when I enter the correct PIN, trying to re-add them as clients
There was a brief power interruption at my house, which caused my receivers to reboot: The HR54 server, 2 C61K clients, and other older, legacy receivers. When power came back and everything rebooted, everything except the 2 TVs connected to the 2 C61Ks worked fine. Both C61K clients required I ente
Question
140
15
0
DirecTV Volume changing on its own
Hi all. I have a strange issue with my DirecTV service that just started recently. I think it occurred around the time of the software update to my receiver. Behavior: When navigating the Guide, Menu, or changing channels the volume will also change. The volume seems to change based on the last acti
Question
1.4K
22
0

