Satellite Equipment

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

I have the H25 I believe receiver and the AC Adapter (power supply) model is EPS10R4-15. I have tried unsuccessfully to find a 90 degree barrel connector for this plug. I bought a Right angle jack converter barrel kit and none fits the EPS 10R4-15. I know you're supposed to measure the OD of the plu

I need to know what type of pole is used by directv install technicians. I need a longer pole than the 6 ft ones that installers use. Please advise quickly. I need to purchase in next couple days.

I have a slimline 3 SWM dish at our remote cabin. I’m trying to add a HR24-700 to the dish using a SWM splitter to get TV in our second bedroom. I put the splitter between the dish and SWM power unit and then connected the dish to the second output on the splitter, not the pass through power side. T

Your TV does not support this program's content protection bought new 4k high speed hdmi cable got same message call directv tell me need 10 pin connector one end and hdmi other, never heard of such a cable

I am at my whits end Continual black screen with Gemini. I have to reset every day, and it still blacks out with audio I have done the steps suggested but nothing works long term Is the unit failing? This is so annoying if there isn’t a fix I will be canceling my subscription to DIRECTV after 28 yea

I am on my second Gemini unit and I still have the same problem. On start up, about 3 to 4 times a week, I only get audio, no picture. The picture is blank or some partial picture. I do not get any error codes. I have to hit the Red reset button and that brings the picture back after it resets. Ther

My Mom just moved to an Assisted Living facility and pays for Directv in her room. She has a brand new Onn Roku Tv. Remote won’t fully pair and the DirecTv rep said it’s not possible to pair with this TV brand?? It’s a Genie remote. I can get it into RF mode but the Settings does not have an option

I was running the satellite from my home using an HR54 i bought a compatible satellite dish and plan to use my HR54 for tailgating at the local university. i am now using Directv Via Internet at home. do i need to notify Directv of my tailgating use? since I am staying in San Antonio will I lose loc

Hi... Our 4 story condo just re-surfaced the flat roof.... our dish was removed. I have a re-install service call for tomorrow... I will need the tech to use a weighted non-penetrating mount. I called DirecTV tech support (NOT US) and they the tech should have all equipment and accessories they woul