Satellite Equipment

My new remote is programmed to my TV so that isn’t the issue. I would like my new remote to behave as my previous one did. With the old one if I pushed the ON button it would turn off the TV but leave the receiver on. That way no buffer was lost on the receiver. The new one will not turn off the TV

I have a HR54-200 receiver in my family room and 6 other mini's throughout our house. I just replaced the family HD plasma TV with a 4K LG television. What do I need to watch 4K DirecTV content on that TV? Am I able to do it myself or do I need a technician to come out? Thanks.

My Gemini box keeps popping up a notice about low storage. The solutions I've found online don't seem to work. Any suggestions?

I need a large button remote control that works with Direct TV.

I have satellite service in Phoenix, AZ. I have had my DVR to record all new episodes of Jeopardy! for years. All of a sudden, it did not record the episode tonight. Looking at my Series Manager, there were zero upcoming episodes. I created a new series recording, and it has found the 9 episodes for

We just got ,a new, larger tv for living room added to the same service as the existing tv in the recreation room. After setting up the larger tv, the guide, menu and settings displaying on the smaller tv are much larger and and unreadable and cannot (as yet) be reduced. Both are Insignia television

I have Direct TV Satellite with a HR54-700 Genie and a 4k Sony Bravia that is DirecTV Ready. My understanding is that to get 4k I need a 4k Client and thats what DTV is trying to sell me in a Genie Mini or a Gemini. My TV being DirecTV Ready means its a 4k Client RVU though so it should work without

Why send out a 15 minute customer service survey that can not be completed, and submitted? I was thinking, and hopeful that you actually cared. (Edited per community guidelines)

Upgrading DVR box, will be able to keep recording series management

Hi, We have a Genie H54/500 in the master bedroom, a C51-500 mini in the kitchen and a C61K-700 mini in the sunroom according to the DirecTV settings info. The H54/500 is no longer hooked up to a TV and we would like to relocate it to the sunroom and return the C61K-700 to DirecTV as a monthly cost