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Channels missing on the app
I have DTV satellite service for my home TVs. For a couple of years I was able to access the same channels on the app on my iPhone and iPad. A couple of months ago most of the channels mysteriously disappeared from the app. I have un-installed and re-installed the app multiple times. I changed the e
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Watching on Satellite
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Gemini remote
Just curious about what others think about the Gemini remote? I personally think it is a swing and a miss. The ergonomics of it aren't good. It has an odd shape, it doesn't feel good in your hand, the number buttons are too low on the remote and the lettering on the buttons are too dark. The backlig
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Satellite Equipment
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Return equipment
I need to return my equipment. I have gotten nothing. I need to know where I can return the equipment. I’ve called several times and they said it will be in the mail. I’ve gotten no return labels at all. Please help me get this equipment back to you.
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Satellite Equipment
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ESPN Unlimited no longer working I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and
I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and now I can't access it. It keeps telling me to link my provider, and the link doesn't show anymore in my TV package or account information, probably since it was already activated. How do I fix
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Satellite Account
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Being told that the H26k receiver is discontinued....
Is it true that the H26k receiver is being discontinued? We just had an installer out to add 2 more receivers to one of our customers bars and they brought H44 boxes and said the H26k is no longer going to be made and it was discontinued. This seems crazy to me. Please if you know anything, comment
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Satellite Equipment
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After HR54 replacement from HR44, Direct TV App doesn’t work!
Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou
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Satellite Account
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Greed
I was sent on military orders to a new location, equipment turned in and house sold. Autopay charged me for the next 4 years until my card expired without my knowledge. My card finally expired and I have a $305 bill that has been sent to collections. Call after call from collections. No response to
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Satellite Account
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How to force a manual reset on a direcTV receiver to remove parental control
so I live in a hotel that has DIRECTV on all TVs apparently a parental control was set by – I’m assuming – a previous guest cause none of the default codes work. The management doesn’t seem to know how to fix it. The maintenance can’t fix it I tried to do a factory reset but he asked me for the pare
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Satellite Equipment
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Genie 2 upgrade. Receiver not connected to internet, no on demand, and no app
We’ve been Directv customers for over two decades. Recently had our Genie upgraded to the Genie 2 after we started having issues with one of the boxes. We’re now on our third Genie 2 receiver in three weeks and it still doesn’t work. The equipment is in the account but it says not connected to the i
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Satellite Equipment
100
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H26k-500 Channel change issue
Having issues with only one receiver not being able to change channels. Tech told me these receivers can be hidden and still function. Am I missing something? All the other receivers function properly hidden behind furniture. Another possibility is to ad an IR cable, could someone tell me which type
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Satellite Equipment
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