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Complaint
I changed from satellite to streaming Sept 11 2024. I discovered last night that I had been charged for both satellite service and streaming since that date. I was told when I called to make the switch that it would be automatic and nothing further was required. However the unused Satellite service
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Satellite Account
661
16
0
Closed
Where is my list of recorded shows?
Before I could just push list and they would all be right there organized so I could choose what I wanted to watch. Now I press List and I get a screen saying All Recordings here but they're not. Only a picture of remote telling me how to record. Went to menu to try to find recorded shows. One show
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Watching on Satellite
5.9K
22
Bring back the Xtra package
Directv satellite used to have a package called Xtra, that should be brought to streaming. It added the channels like FXM and CBS Sports without the Starz Encore channels. (to the choice package). The price gap between Choice and Ultimate is too large, especially considering that Ultimate gives you
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Watching on Satellite
197
2
0
INactive- No service account sent to collections
Years ago, we kept having issues with our connectivity. The final time service was completely out and a technician needed to come out and service dish/ cable etc. We were canceled on twice and as we were dealing with our child being sick, we contacted them and told them to cancel altogether. They as
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Satellite Account
108
2
0
Favorite team recordings from wrong channel
I have Center Ice and setting to record my favorite team's games. But the dvr records the wrong channel (seems to be the local network from where the opponent is), not Center Ice channel. The consequence is that since the wrong channel is not in my lineup, I get the error message and the game is not
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Watching on Satellite
499
12
0
Bills paid months ago are now showing past due.
I show 2 monthly payments for posted for January 30, 2026 ($322.70) and February 25, 2026 ($367.80). On May 5th both of these amounts were added back on to my bill. Months later! These have cleared my account. I don't understand why these were reposted. Now I have been threatened with a past due act
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Satellite Account
104
1
0
Pixelation Issues on CBS
I have Directv via a dish, and have had pixelation issues since before Christmas. A technician came out and replaced the LNB on my dish and I was still having issues. He came back and replaced my receiver box. There is less pixelation, but I'm still seeing intermittent issues, primarily on CBS. Plea
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Watching on Satellite
440
20
0
I cant watch the reds
I haven't been able to watch reds for 2 weeks whats going on i was able to watch the games at start on reds.tv at the start of the season do I need to buy the subscription or do I need to restart my device which I tried it saids I need to press this button - i cant find it on my remote or I need to
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Watching on Satellite
192
7
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Accepted Solution
cannot delete recordings from my directv app playlist remotely
Trying to delete recordings from my directv app playlist remotely and cannot.
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Watching on Satellite
93
2
0
No Sound
I have two DirecTV receivers that have stopped putting out sound. Tried re-setting, unplugging, etc...no luck. Other peripherals plugged into TV's (Amazon Firestick) sound fine. I have 5 other DirecTV receivers that still sound fine as well. Receivers are about 8 years old, if that matters. Thanks f
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Satellite Equipment
95
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