🚨 An important announcement about DIRECTV Community Forums 🚨
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.
We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Latest Conversations
DTV app and Streaming Devices
About a month ago the shows I am recording on my Directv device will not play on either my Roku or Firestick. Is this due to an issue on my end or is this something contractional going on between companies? The main ones that I've noticed are ABC shows. Thanks!
Question
•
Watching on Satellite
199
10
0
Accepted Solution
Guide Menu issue
Guide menu pops up when changing channels
Question
•
Watching on Satellite
112
2
0
Payment dispute
On 7/10/26 I made a payment to Direct TV via online banking. This payment was for my most recent statement with a due date of 7/14/26. My bank generated the payment in the form of a check dated 7/14/26. It was clearly endorsed by Direct TV on 7/16/26 with their JPMORGANCHASE BK information on the ba
Question
•
Satellite Account
149
3
0
Closed
New list format
Why change something that didn't need to be fixed? The person or people that came up this idea should be fired. Are they just bored and said "hey let's screw something up". Makes me want to stop paying the already outrageous price and find a different option. Hey DirectTv do better.
Question
•
Satellite Equipment
130
1
0
Accepted Solution
Can't stream channel 385 with Choice package
I subscribe to Directv satellite with the choice package. When I travel I want to stream H&I (385) but it is not available to stream. The pdf channel guide says it is available. How can I fix this?
Question
•
Watching on Satellite
149
6
0
New Menu rollout fiasco.
The other day DIRECTV rolled out a new update. I have yet to realize any improvements from the old one. The thing that really (Edited per community guidelines) is my two TCL Roku TV's open in the smart TV section and I have to select satellite feed to get to DIRECTV. It's always been this way and wa
Question
•
Watching on Satellite
257
6
0
Accepted Solution
Closed
New Menu Changes
Is there a way to revert to the older menus on the genie? The new setup is terrible
Question
•
Satellite Equipment
163
1
0
Accepted Solution
C71KW-400
I have satellite Direct tv today I received c71kw 400 I have direct tv satellite how do i connect to an additional bedroom tv
Question
•
Satellite Equipment
199
3
0
Accepted Solution
Closed
Grandfathered XTRA Package vs Premier Package
I have an old XTRA Package I have been grandfathered into. My price has recently been jacked up to 160.99. I have HBO/SHO at 29.98. The regional sports fee is 19.99. That adds up to 210.96, before services and taxes. While looking into ways to move to a current package to cut my cost, I see the Prem
Question
•
Watching on Satellite
1.5K
10
0
Accepted Solution
HR54-500 blind reset video resolution
My HDMI port died so I switched to component cables. Unfortunately my resolution settings are too high to display over component. I need help navigating the menus blindly to change the settings. Can someone help me with the controller button presses needed to change the setting to enable 480i. It wi
Question
•
Satellite Equipment
195
8
0




