Satellite

Our internet connection keeps disconnecting from the DirectTV.

I have tried to change the Aspect Ratio on my HR24 to 16:9, instead of 4:3. I can change it on the TV Ratio screen, but after I leave that screen and choose TV Ratio again, it flips the ratio back to 4:3 by itself.  It will not allow my change to 16:9 to stay as I choose.  What is going o

I need the volume adjust on the remote

I need to log in to my paid account on the Gemini box with a different email but I cant get logged out of the Free direct tv, where do I turn that off on free Direct tv?

On the Directv website on how to watch DIRECTV How to Watch | Streaming Live TV & Satellite it says to get the DIRECTV APP whether you are a satellite customer or a streaming customer. If you are a satellite customer and you are streaming using the DIRECTV APP, is the experience the same as if

Hi, Whenever I try watching content through the STARZ app, I get a content lockdd message on most shows/movies and this never happened before. STARZ support says they don’t control the content so contact DIRECTV because they control it. DIRECTV says I should have access to everything. What’s going o

I have DTV satellite service for my home TVs. For a couple of years I was able to access the same channels on the app on my iPhone and iPad. A couple of months ago most of the channels mysteriously disappeared from the app.  I have un-installed and re-installed the app multiple times. I change

With my DirecTv Genie connected directly to my large Screen TV set via HDMI cable, why do I have a problem with Charlotte Local Channels 3, 9, 36 and 46, especially channel 9 where the sound volume is considerably lower and poorer quality?

how to permanently remove a recurring autotune? using the menu / manage autotunes manually does NOT allow the permanent deletion of recurring manually set autotunes. Pressing the red button only cancels the current autotune. Recurring autotunes need a method to permanently delete the recurring autot

We are receiving an error message "We cannot read your access card". It now happens once or twice a day.  We push the red button on the receiver and we get the picture back after a couple minutes.  This is a recent phenomenon.  Is something wearing out?