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Bill increase of $20 over last month

My bill increased $20 over last month. When I checked my info I saw the Movies Extra Pack with Peacock streaming add-on. When I called customer service I was told this add-on had to be initiated by me but I did not add this. The other increase in the bill is an increase in basic costs for the servic

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New Genie remote will not turn off my Sony TV or Denon receiver

Just replaced my Genie remote and after programing it it will not turn off my Sony TV or Denon receiver. It will turn them on and control the sound -just will not turn them off.

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How can I find out how many and where my direct stream is being used

I am trying to find out how many devices are using my account and where they are. My tv is NEVER on the channel I watched when I turn it off.

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286

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Accepted Solution

Phone call message claiming to be from DirecTV.

I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to

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Directv email offer for Paramount+ and Showtime

Received email from DTV offering 3 month free for Paramount+ and Showtime and auto cancel at 3 months. Is this legit ?

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287

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When was the customer information channel replaced?

I was wondering when was channel 1 that used to be the customer information channel that had help and tutorial videos replaced with what we have now?

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58

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Need boxes to return equipment

Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.

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4k tv

I have a hr54-700 and just bought a new 4k TV. What do I need to do to get 4k on the TV?

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65

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Watching pro sports

I asked this question over a year ago and I need to know if anything has changed... I am an avid watcher of baseball, football and basketball and an Xfinity customer with a DVR that has a hard drive. I record every game I watch. Last season and this season, Xfinity purposely caused all NFL games to

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Survey about service

The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to

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