Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(13092)
Force Switching from Satellite to Streaming

Instead of waiting for the channel to switch from satellite to streaming, is there a setting or way to force it to use the internet? We live in a windy area, and this would be a great value to the service.

Question

112

2

0

Closed

Done after 25 years. Prices are outrageous and Customer Service is terrible

Been a customer for 25 years. Constantly having to call every year to apply promotions and the prices just keep creeping up. No wonder they are losing subscribers. Trying to make more money on less people? Tell me how that works out. After 25 years, our bill would now be over $200 if we kept the ser

Question

6.6K

66

Accepted Solution

I am a DirecTV customer and an AT&T customer, but I cannot log in to DirecTV using password used for both

I am a customer of both, and used to be able to sign in under one login to see both accounts. Now when I sign in to AT&T I only see my Internet account, and when I try to sign into DirecTV I get an error. How do I solve this?

Question

346

6

0

My 📡 and receiver stopped talking. 🙁

Don’t worry, you are most likely to see an error 782 on your screen. Check out this article to resolve.

Question

60

0

0

Direct TV Satellite user trying to stream

I am trying to stream to my samsung TV. I have the Direct TV streaming app installed. When I log into it using my satellite user ID and password, I get an error code 201 - saying my user ID or password are incorrect. I have confirmed they are correct by signing into my Direct TV account on my laptop

Question

769

11

0

Past due date

How long after past due date do I have before service interruption

Question

68

2

0

Delete A Favorite Channel

How do I delete a channel that comes up in my normal line up on Directv? I do not want it coming up at all as I do not want my son to see it at all/

Question

37

1

0

Gemini remote will not change input on TCL Google tv

The remote will turn on/off tv, adjust volume on soundbar but when I push the input button, it will bring up the TCL options but you can't scroll through the options. If you press the input again it closes the TCL input options. I have not been able to change the input.

Question

55

1

0

Letter received from DirecTV

Received a letter stating than an email was sent but rejected. It's an email we haven't had for over 8 years. All info on the site is correct, including our email. Letter had our complete, correct address and DirecTV account number. Is this a scam?

Question

101

2

0

No tv reception

None of my tv's work but my desk top PC does. The box has green light next to where it is plugged in. Why can I not get the tv to work? The tv screen says "video connection lost, Result Code: 615 Please help!

Question

47

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?