Satellite

The new List function is horrible. Under the old format, I could select recorded shows with one button. The new function is counter-intuitive and just awful. Whoever thought of this ought to be fired. Is there a way to revert to the old format? Aside from the never-ending commercials, this gives me

If anyone at DirecTV actually reads this, please restore the simple “list” function of recorded programs. Two days ago, its was replaced on my satellite service with a cumbersome, counter-intuitive image-based screen with a “browse” button that doesn’t browse, it takes you back where you started in

I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p

I, like many others DirecTV users, am somewhat disappointed that the newest update to the User Interface is very buggy and leads to a runaround. The current experience is to click the list button and have the blank screen that talks about how to record "Live Shows" and how it will appear on the scre

I turned my television this morning and it immediately started with a software update. The screen is saying about 10 minutes. That was 50 minutes ago, and it's still showing "software update" in progress. The screen is not frozen. I don't think this is normal. I'm afraid that if I try resetting my G

does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i

https://www.directv.com/insider/news/scripps-resolution/

We tried setting up a recording for a series to see only new episodes, and the icon to show the status doesn't appear. Going back to edit for all episodes didn't work, either. This new guide is has too many bugs and shouldn't have been pushed out.

Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to

Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.