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Thursday, June 15th, 2023 1:25 AM

U-verse remote control will not go into pairing mode?

Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.

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254.4K Messages

1 year ago

Hi there, GcoInc. Let's help you with pairing your U-verse remote once again!

 

We recommend following the instructions and codes to program your U-verse TV remote. If your TV brand is not shown, use the Remote Control User Guide (PDF, 3.40MB) located in the hyperlink above to program your TV. Before you get started, please be sure to remove the protective battery strip and ensure the TV to be programmed is powered on.

  1. Find your TV Brand in the chart located in the link provided above and its corresponding number.
  2. Press and hold the OK and Menu key at the same time for three seconds until the Power key flashes red twice to confirm you are in program mode.
  3. Press On Demand to program the TV code. The Power key will light up red and stay lit.
  4. While pointing the remote at your TV, press and hold down the number key for your brand. Let go of the key as soon as the TV turns off.
  5. Confirm your code. Press the Power key on the remote control to turn your TV back on. Use the volume up/down keys to verify that the remote control is controlling your TV's volume. If this does not work, go back to step 2 and try again.

Let us know if you were able to pair your remote after following these steps. If not, we can further troubleshoot with you to get this resolved.

 

Thank you for contacting AT&T Community Forums.

 

Aaron, AT&T Community Specialist

2 Messages

1 year ago

As i know press and hold the "AT&T" button and the "OK" button simultaneously for about 5 seconds. Release both buttons when the mode buttons (TV, DVD, AUX, etc.) flash twice. Follow the on-screen instructions to complete the pairing process. If the remote control still doesn't go into pairing mode, consult the user manual or contact AT&T customer support for further assistance.


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