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Collections Charge under investigation by ATT
My Uverse service was transferred to a new address. Att sent new equipment to my old address and I was not notified. A $210 charge was sent to collections and I found out much later when the charge showed up on my credit. ATT reps and I resolved the issue and the charge was removed from my credit. N
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U-verse TV Equipment
145
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U-Verse Hard Drive Defragmentation
How can I launch a defrag of the U-Verse recorder hard drive?
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U-verse TV Equipment
413
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How to perform a destructive recovery on dvr?...other "options"?
I know I've seen theses instructions posted before but for some reason my searches haven't been able to locate them. I've been getting an X8 on my IPH8010 so it looks like the dvr finally bit the dust. I've tried non-destructive unplugging power 3 times many times and had no success reviving it. So
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U-verse TV Equipment
366
2
charges for service call
I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years
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U-verse TV Account
176
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Red wi-fi bars on UVerse box.
This is a recent development. We have had AT&T Uverse for years. The Wi-Fi indicator light was always green until recently and now it's red. The television is working fine just concerned about the red lights.
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U-verse TV Equipment
506
2
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Accepted Solution
Official Solution
Old Telephone line from street to house that needs to be removed
We have a telephone line that runs from our house to the street. It has been there since we bought the house 5 years ago, and every year it hangs lower and lower and is now about 7 feet from the ground. We have no landline, nor will we ever have one. How can we have it removed. We live in Perrysburg
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U-verse TV Account
2.1K
5
Receiver reboots on its own
When I press certain buttons, the receiver will continuously reboots. Last night, it rebooted without touching the remote. I tried switching receivers with another TV in home and problem persists on same TV. Not sure if this is a receiver or TV issue. Anyone experience this?
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U-verse TV Equipment
188
4
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This set top box does not match the account settings
New refurbished box is giving me this error message. Help
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U-verse TV Equipment
449
5
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Accepted Solution
Official Solution
New TV receiver box getting account unavailable message
Just got a new tv receiver box and keep getting account unavailable message. Reset several times and same result
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U-verse TV Equipment
489
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Closed
unauthorized access to my account
I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a (
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U-verse TV Account
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