U-verse TV

I need someone to contact me regarding my account billing. I tried on the chat got disconnected. My account number is (Edited to remove personal information) and the bill is $100 more than last month and my TV service has been off for a month with this nextstar business. I'll be available tomorrow m

Are you able to get any help with the rising costs? Our income is fixed, and we need help. I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires. It's all or nothing.

I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone. She recieved a message that the auto payment was declined due to a

One of my receiver boxes (ISB7105) freezes up each night/morning around 0200 each night. It will display these messages: Press BACK to try again or EXIT to cancel. If this error happens again please try back in 30 minutes. Error code: 0 - Failed to load resource kx: Failed to load resource WebExcept

An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no

This goes on daily all day,EVERYDAY! I have called customer service so many times constantly being transferred from one Tech to another tech, being told, I need new equipment being told I have the wrong equipment, actually being told nothing I don’t already know. I have had the gateway box replaced

On all of my 5 TVs, the picture continues to freeze up every few minutes. Why is this happening and how to fix it?

My Uverse service was transferred to a new address. Att sent new equipment to my old address and I was not notified. A $210 charge was sent to collections and I found out much later when the charge showed up on my credit. ATT reps and I resolved the issue and the charge was removed from my credit. N

How can I launch a defrag of the U-Verse recorder hard drive?

I know I've seen theses instructions posted before but for some reason my searches haven't been able to locate them. I've been getting an X8 on my IPH8010 so it looks like the dvr finally bit the dust. I've tried non-destructive unplugging power 3 times many times and had no success reviving it. So