U-verse TV

U-verse TV

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constant freezing of picture

We have 4 tv's and all of them are constantly freezing. This is very frustrating abd it is getting worse. Today it will play for 1 minute and then freeze. We cannot watch anything!

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Recorded movies don’t display

Recordings list is unavailable. I’ve rebooted the modem and Tv units.

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Accepted Solution

Official Solution

Setting the tv guide

How do I assign my favorite list of channels to the main guide?

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128

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Accepted Solution

Official Solution

U-verse remote control will not go into pairing mode?

Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.

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My Uverse bill has increased 40% AT&T - Loyalty no longer supporting Uverse and cannot offer bundle deal in my area with Directv Stream

I have been with AT&T for over 10years, bundle deal phone, Uverse TV and Internet - every year it is the same thing price goes up and I have to barter with Loyalty desk to get my price back down. Today same thing but loyalty has changed a lot, my Uverse had a 40% increase YIKES spoke with Loyalty Jo

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Set top box not responding

I have a vip2250 and it is not responding. Power, recording, and HD lights are on but I can't get it to do anything else. Please help!?

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Yellow half screen and no sound.

Happens sporadically. Reboot fixes screen but often not sound. Samsung plus input works fine.

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98

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Att lied to me

I was reassured my bill would be certain amount...then when I received it at call boutique it they told me there was nothing they could do.

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Unknown user and TV account on my U-verse profile

I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address

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Non existent customer service

Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov

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