Topics (3)
Latest Conversations
Your provider has not authorized you to watch this VOD stream
I am trying to watch one of my shows on the Bravo app just as I have done a million times because I'm rarely at home. It's telling me that Uverse has not authorized me to watch the content. First of all, I pay too much money every month not to be able to watch the channels I pay for. &n
Question
•
U-verse TV Account
263
0
WIRELESS CABLE BOXES WILL NOT RE-CONNECT
Some nice fence people cut our ATT fiber cable so we were without for 24 hours. Now our wireless receivers will not re-connect after following the re-connect onscreen instructions. Any suggestions?
Question
•
U-verse TV Equipment
57
1
0
New box not provisioned.
After ATT Tech installed the new "Internet Protocol Set Top Box, I keep getting the message "set top box does not match account settings". The serial number of the box is 171945303.
Question
•
U-verse TV Equipment
72
3
0
Being charged for equipment that the service tech took
I moved 2 months ago, but carried over my equipment and services with AT&T. I brought all of the equipment from my old house to the new house. The service tech had to change out my TV receiver and took my old one. I am now being billed $150.00 for missing receiver that I don't have
Question
•
U-verse TV Equipment
76
1
0
UVerse Nighthawk Directv
I am a current U-verse customer, also own a Net Gear Nighthawk M6 Pro. I keep the hotspot device in my RV but am thinking of moving it between the house and RV as needed and canceling the Internet service at home ($70/month saving). then if I switch from U-verse to Direct stream I will be able
Question
•
U-verse TV Equipment
74
1
0
Freezing channels
ABC channel on U-verse demand (1003 is freezing on all TV. All the other channels are working correctly
Question
•
Watching U-verse TV
94
4
0
watching uverse online through computer NOT PHONE OR TABLET
I used to be able to watch uverse through my computer at work. Now the Tv button takes me to Direct Tv which I don't have and disconnects me from the website. What's up?
Question
•
Watching U-verse TV
97
1
0
Accepted Solution
Screen freezing, pixels
Constant screen freezing then it changes the pixels, Then we lose the screen altogether then it comes back on, and it freezes then we lose connection completely. I reboot the system probably 25 times a day to get the freezing in the pixels to go away talked with customer service again,( we’ve had A
Question
•
U-verse TV Equipment
91
2
0
Uverse app (android) care code 201
Hi - Mom just set up my secondary account, on my laptop browser I can log in to AT&T fine (not using AT&T internet btw), but on my android phone Uverse app (not on AT&t internet either fyi) I keep getting care code 201. I tried resetting the password (to the same thing as I saw others ha
Question
•
U-verse TV Equipment
128
4
0
$10 credit to U-Verse Account
Where on the link provided tvpromise.com do you go to get the $10 credit for the loss of my local channel Fox Channel 8?
Question
•
U-verse TV Account
369
4
0