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charges for service call
I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years
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U-verse TV Account
158
1
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Red wi-fi bars on UVerse box.
This is a recent development. We have had AT&T Uverse for years. The Wi-Fi indicator light was always green until recently and now it's red. The television is working fine just concerned about the red lights.
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U-verse TV Equipment
465
2
0
Accepted Solution
Official Solution
Old Telephone line from street to house that needs to be removed
We have a telephone line that runs from our house to the street. It has been there since we bought the house 5 years ago, and every year it hangs lower and lower and is now about 7 feet from the ground. We have no landline, nor will we ever have one. How can we have it removed. We live in Perrysburg
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U-verse TV Account
2K
5
Receiver reboots on its own
When I press certain buttons, the receiver will continuously reboots. Last night, it rebooted without touching the remote. I tried switching receivers with another TV in home and problem persists on same TV. Not sure if this is a receiver or TV issue. Anyone experience this?
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U-verse TV Equipment
178
4
0
This set top box does not match the account settings
New refurbished box is giving me this error message. Help
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U-verse TV Equipment
400
5
0
Accepted Solution
Official Solution
New TV receiver box getting account unavailable message
Just got a new tv receiver box and keep getting account unavailable message. Reset several times and same result
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U-verse TV Equipment
470
2
0
Closed
unauthorized access to my account
I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a (
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U-verse TV Account
116
1
Volume button not working on remote
I have a Samsung tv and AT&T remote every button works on the remote except I can’t change the volume or mute the TV please help. I’ve tried re-pairing the remote and modifying audio settings but nothing works
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U-verse TV Equipment
2.9K
2
0
Accepted Solution
Missing out on tv that is valuable to me!
Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!
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U-verse TV Account
618
15
Accepted Solution
Replacement Power Block
I've called the number for Customer Service and done the "Chat/automated response" thing and they are to no avail. One of my received power blocks has gone bad. The system tests show good because the other receivers are all up and running. SO automated chat is a no go. The dial in automated response
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U-verse TV Equipment
173
9
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