U-verse TV

We canceled our uverse service and returned four receivers, remotes via UPS. Received email this morning confirming the return of three receivers. Guess I just wait to see if they just overlooked the fourth or what? Have receipt for four receivers. The fourth unmentioned receiver is a different mode

I am currently receiving a $50 month discount for my U-Verse TV. If I cancel will AT&T retroactively backcharge the discount  I will be keeping the telephone and internet.   I renewed the contract in April 2023, what would my estimated fees be?

I need someone to contact me regarding my account billing. I tried on the chat got disconnected.  My account number is (Edited to remove personal information) and the bill is $100 more than last month and my TV service has been off for a month with this nextstar business. I'll be available tom

The app doesn't work. I see support inputs on this site from more than a year ago. How can a large corporation like AT&T not fix an important technology like this app. And its such a basic function to log in. Its just unbelievable that this still doesn't work. Yet we have to continue to pay full pri

I was promised a $300 gift card for signing up for AT&T Internet and Direct TV. I was already an AT&T phone customer. I’ve called 4 times and was provided the run around; I didn’t sign up during the promotion period, you need to call rewards dept, we will escalate it to back office, you will receive

Are you able to get any help with the rising costs? Our income is fixed, and we need help.  I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires.  It's all or nothing.  

I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone.  She recieved a message that the auto payment was declined d

One of my receiver boxes (ISB7105) freezes up each night/morning around 0200 each night. It will display these messages: Press BACK to try again or EXIT to cancel. If this error happens again please try back in 30 minutes. Error code: 0 - Failed to load resource kx: Failed to load resource W

An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no

This goes on daily all day,EVERYDAY! I have called customer service so many times constantly being transferred from one Tech to another tech, being told, I need new equipment being told I have the wrong equipment, actually being told nothing I don’t already know. I have had the gateway box replaced