Debra Wierenga's profile

1 Message

Friday, July 14th, 2023 8:56 PM

we have no picture or sound, only closed captions

We have reset our receiver several times

ACE - Professor

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8.1K Messages

1 year ago

Do you have another receiver you can test on that TV?

Do you have another TV you can test that box on?

If it's a receiver (non-DVR), you can call 800-288-2020 for a replacement. As soon as you get the replacement, take the old one to any UPS or FedEx store with your account number and the return label. They'll do the rest.

If it's a DVR, you'll lose your saved recordings, but not custom settings.

(edited)


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