Teacher
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19 Messages
Over the Air channels audio cutting out
Hi - Has there been a problem lately with LCC and OTA audio? It's on several channels - the audio is stuttering. Have reset several times. Also unplugged LCC power to reset. If I turn off Audio Dolby to stereo, it still cuts out. A few months ago, a tech came out and replaced the LNB and cable (there was water in the LNB). Does this have anything to do with the audio on over the air channels? Have Gemini and Genie HR44. Thank You.
litzdog911
ACE - Sage
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46.7K Messages
23 hours ago
Those changes would not affect your off-air reception. What sort of off-air antenna are you using? Any changes recently? Check the coax cable connections from the antenna to the LCC.
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DIRECTVhelp
Community Support
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256.3K Messages
14 hours ago
Appreciate you letting us know and for doing all that troubleshooting upfront, @aglennon. Since this is happening on OTA channels, the audio quality relies heavily on your local antenna's signal strength and the specific feed the broadcasters are sending out.
For a few more quick steps to try, please check out: Set up a DIRECTV Local Channel Connector | DIRECTV Support Let us know if this helps clear it up. Charles, DIRECTV Community Team
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