New Member
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3 Messages
Gemini remote won't delete multiple episodes of recorded show
The gemini remote will not delete programs by pushing the red button as it says to do on the listed show description, nor can you delete multiple recordings of the same show.
DIRECTVhelp
Community Support
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256.4K Messages
1 year ago
We'd like to take a closer look into this. Please check your inbox for our DM, we're sending you a message for further assistance. Charles, DIRECTV Community Team
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Lawnguy1
New Member
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2 Messages
21 days ago
Has this issue been resolved? I am
having the same problem.
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sunchasers64
Contributor
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8 Messages
20 days ago
Same here. Also, the Apps button will not take me to any apps.
(edited)
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Lawnguy1
New Member
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2 Messages
20 days ago
It’s crazy that with the Gemini, if I have 20 recorded episodes of the same sitcom, I have to delete each episode individually. With the Genie, I could delete all episodes of a series at once. Why would DIRECTV remove such a basic and useful DVR feature from the Gemini? Hopefully this is something DIRECTV can address in a future update.
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DIRECTVhelp
Community Support
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256.4K Messages
18 days ago
We're really sorry the function isn't working properly @sunchasers64 — I know that's frustrating. Please try a Gemini reset by holding down the red button on the device. If that doesn't resolve the issue, please reach out to our team via chat at https://spr.ly/61211BGTVGZ and we'll get this sorted for you.
Mark, DIRECTV Community Manager
(edited)
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DIRECTVhelp
Community Support
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256.4K Messages
18 days ago
@Lawnguy1 apologize for this experience. Let's connect you with one of our specialist to look into this further. Sending you a PM.
Mark, DIRECTV Community Manager
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