U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
8.2K
All
Question
Closed
5am Wireless Box Reboot
Over the last couple of weeks, I have noticed that my wireless box is rebooting at 5am EST.This happened at least 3 times.Have others experienced this issue or do you know if this is a "forced" restart put out by AT&T? Tried to search the issue but no results from AT&T U-verse web. Any ideas?Thanks
Question
846
12
0
Worthless equipment (
keep having to REPEATEDLY reset receiver on one tv. Have been at it for three hours now and still no picture. Apparently ATT has no customer service contact number or people to answer it. One wonders why they have an alleged customer “service” sight.
Question
73
3
0
Closed
Direct TV Equipment
Need to file a dispute regarding Direct TV genies that are being charged to my account. I don't have the equipment, and have not had it for years. Apparently, the equipment was never taken off my account by the service rep who removed the equipment from an old residence and installed new equi
Question
86
1
0
wireless Access point not maintaining connection
The TV's connected to wireless receiver lose signal often. This is annoying. Do not wish to have wires all over my home. Is there a way to increase the wireless signal or ADD another access point
Question
98
2
0
Disconnecting Receiver
I am cancelling my U-verse TV service. I need to know how to disconnect the TV receiver box from the TV, while maintaining my Internet/WiFi and phone services.
Question
478
2
0
Google mesh
I just installed a google mesh system in my house. All of my devices, including 3/4 AT&T receivers, are connecting. One of them is not. How do I determine the problem? Amy
Question
144
6
0
Accepted Solution
Official Solution
Main UVERSE receiver box - Motorola 2250.
Unit was unplugged for 24 hours. Reconnected power, cable, & HDMI. The lights on the front of the UVERSE box blink - power button (for restarting), link (green), HD (blue), & red (record). No response on TV.
Question
418
1
0
Closed
Need Support Connecting to TV
Hello, I have been on the phone multiple times trying to get my TV connected. At one point, AT&T deleted all access to all my channels and have told me multiple ways to get connected, all of which do not work. At one point they said to make a new email because my old email "was used too much."
Question
78
1
0