U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.2K

(1290)
Replaced U-Verse with ATT TV

We had ATT U-Verse installed in our new house in 2016. It was bundled with Internet and phone service. The installation used Fiber to the Premises. The house was wired with RG-6 coax but no Ethernet cables. The Pace 5268AC Router/GW was installed. The Router/GW was connected to the ONT via an ethern

Question

289

4

New modem not working

I installed new modem on 6/29/21 The modem constantly reboots and I have not had steady service since the install, I have called att several times , went through troubleshooting on my own and with technical support and service is still not working. I have attempted to schedule a technician 3 times a

Question

110

3

0

IR extender for STB VIP1200

Has anyone been successful in using an IR extender with STB VIP1200? If so what one did you use? Not having much luck.

Question

65

1

0

Uverse TV wireless low signal (red) bars

How to boost a WAP connected uverse TV signal on a box showing 2 red bar signal strength.

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653

1

0

TV screen just has a circle on it spinning, nothing else happening

stuck on set up. screen just has spinning circle after setting up remote

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2.2K

2

0

Any way to transfer DVR'd shows to new receiver?

ATT says no but I can't believe in this day and age there is no way to transfer DVR'd shows to a new UVerse receiver? We have a new receiver coming tomorrow & can't believe we'll lose all our shows. Cell phones have been doing transfers for ever - but not UVerse?

Question

1K

5

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Cannot get one TV, out of three, to work

We have three TVs, all connected to ATT U-Verse. We cannot get a picture on one TV since my grandson tried to type in an incorrect wifi address. I have tried troubleshooting help online from ATT. Nothing worked to get our picture back. Can someone help?

Question

112

1

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New wireless Uverse receiver unable to connect

We got a new wireless receiver and kept getting the error message "unable to connect to Uverse. Please try again later." Restarting the receiver does nothing. I've tried it on two tv's. We have another receiver that's connected via coaxial, and when I connect to the receiver using the cable the same

Question

109

1

Accepted Solution

Official Solution

How to replace a wireless receiver for Uverse tv

One of our two wireless receivers is failing. It turns on and briefly brings up channels, then the channel disappears and the tv soon says that service has been lost. I have restarted, repowered, etc the receiver to no avail. I switched the two receivers and the problem follows the wireless receiver

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1.7K

1

0

Accepted Solution

Official Solution

U-verse gateway rebooting several times a day

My U-verse gateway (3801HGV) randomly reboots multiple times a day. I've checked all the connections, and have reset the gateway back to factory settings. I've had U-verse 10+ years and this is the original gateway.

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608

2

0

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