U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
8.2K
All
Question
I keep getting error message set up wireless tv receiver
I keep getting error message set up wireless tv
Question
602
3
0
No signal for only one channel
Says…no signal….for ONE channel. All other channels are working fine. Tried rebooting. Why would one station have no signal? This happens here and there. Sometimes lasts for a day or two. Aggravating…because, of course, it’s the one I want to watch.
Question
55
1
0
U-verse DVR Issues
I’m having trouble with my U-verse and am pretty sure it’s with my DVR. I’m getting pixelation on the TV that’s hooked up to the TV, as well as on my recordings. I’ve watched the recordings on my other TVs and still have the pixelation. I’ve rebooted the receivers and the gateway to see
Question
305
7
0
Why won't my wireless TVs work after a power outage?
I have reset my gateway, modem, unplugged tvs, box, etc. Followed every direction from ATT but my wireless TVs are not working. It says "input not found" but they were working before Hurricane Ida. Another odd thing; my password (from the gateway) will no longer work on the gateway page. It keeps sa
Question
109
3
0
ARRIS VIP2262_V2
Hello all, Received my new DVR yesterday, trying to set it up today. Keeps telling us no signal. We have tried linking it with the modem, everything we can think of. Any tips or tricks? I'm getting a bit sick and tired of all the issues lately. Thanks, Shirley
Question
1.6K
3
0
What is the most recent DVR year of manufacture anyone has? anything more recent than 2015?
I have to swap my DVR yet again, and I'm tired of AT&T trying to pawn off "refurbished" but really just used and not at all refurbished ancient DVRs on me, that will inevitably fail as soon as they get any use. At&t has previously sent me 12 and 11 year old DVRs with original hard drive, as
Question
992
14
0
No television signal
Just plugged in my BGW210 and am not getting TV, Internet and Phone both work
Question
63
1
0
VIP2500 not working
VIP 2500 receiver. All lights are lit. No Signal message on TV screen. Have attempted non-disaster recovery procedure several times. Tried disaster recovery procedure. If the box is powered on, all lights stay lit. The power button does nothing. To cut power, mus
Question
458
2
0
Closed
Shipping and Product Return
We were having trouble with the voice recognition and response on our existing remote control device and our first Direct Stream box. I called the 800 people who said, no problem, we will send a replacement. In the meantime we decided we needed a second AT&T Streaming Box. We went t
Question
224
3
0
set top box and account not matching
I have an extra set top box iI am placing in a guest room and am receiving the message "set top box does not match account settings"
Question
77
2
0