U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

8.2K

(8015)
A
Red X 1 and no HDMI options on source screen

Got the new 8010 receiver and have had problems ever since. Plugged in a dvr player from the other tv and it worked. Did all the different reboots with 2 different reps on the phone to no avail. Keeps going back to the Red X 1 screen and still no hdmi 1,2, or 3 on the source screen on this Samsung&

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158

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Added a linksys ax5300 - not working with tv

Added a linksys ax5300 to replace modem on system. Have fiber. Tv signal was intermittent. Now can’t get wireless receivers to connect back to old modem. Suggestions? Really like the better signal from linksys but every few seconds it would freeze or jump.

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99

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NEVER reveived the $200 gift card

So I was promised $200 visa gift card to install the AT&T tv/internet service. After getting my service installed, I was patiently waiting for my gift card but never got it.

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1.1K

7

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My Enabled Devices Error

My enabled devices application on ch. 9301 is not working. I keep getting the following “my enabled devices error, STB did not peovide a client certificate. Please try again later. 006

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497

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U-Verse signal has been lost

Re: Case ID (Edited as per community guidelines) I am still having issue losing HDMI connectivity on VIP2500 receiver. If I can't get this resolved I will have to consider a new cable provider. I am have tried the cheapest to the most expensive HDMI cables. I've even tried using a different HDMI

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255

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U-Verse DVR (Cisco ISB7500) ethernet port only connects at 10Base-T? (10Megabits/sec)

I had my home upgraded to AT&T fiber. Now my DVR is crap, lots of video corruption problems (looks like DCT blocks). I was using the DVR before with the 2Wire gateway and a COAX home run between DVR and gateway using MOCA/HPNA. The DVR is now no longer connected to COAX and is using ethernet

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468

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Paying for returned equipment

If AT&T has the equipment why do I need to give them money? They'll have the equipment plus the money. I would understand if I still had the merchandise but I turned it in, late but returned and not in my possession. They even have the receipt for the return. If I pay does that mean I've purcha

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121

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DVR Receiver Receives Signal After Other Receiver

My DVR Receiver Receives the Signal After Other Receiver. It has a longer coax run.   Is there a way to boost the speed of signal over coax from the modem or with some device after the modem?

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69

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Need to be hardwired

So we recently cancelled our Uverse service as it was too much money for not a lot of options. We did however retain the internet service. They told me I need to return the receivers which I'm fine with however my husband has been hardwired to a receiver that gets wifi access. If I return the receiv

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368

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Closed

DVR is not working.

Hello,When I press the recordings button on my remote I get a message on the TV that says" The recordings list is unavailable. Make sure this TV receiver and the DVR receiver are connected to the network." Instead of the list of all the shows that I have recorded. I'm getting this message on all the

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4.1K

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