U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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I need to order a replacement box

I need to order a new receiver box. I don't want service people at my house but want the box sent to me.  What is the procedure?

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Need to move tv and access cable

Present tv access cable was installed by Uverse when it initially became available in our neighborhood years ago. New larger tv is to be installed over fireplace on another wall.  Who moves cable - Uverse tech or us?

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77

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Uverse receiver is frozen up

The main Uverse receiver was stuck in rewind while watching a recorded program. When it had gotten to the beginning of the program, it switched back to regular tv. However, all recordings had been deleted. Now the green light on the receiver continues to blink. The tv has the NO SIGNAL message. I ha

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133

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Error code 403

I receive Error Code 403 - Forbidden when trying to access My Account or Troubleshooting

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644

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Accepted Solution

Official Solution

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Direct cinema

How do I get the direct cinema connection kit

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71

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Closed

Game play

Can you hookup av cables to uverse box for game plus like game cube

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386

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ISB7005 Wireless Receiver activation

If I purchase an ISB7005 wireless receiver off of ebay will it connect to my wifi router and Gateway? One of two ISB7005 wireless receivers wouldn't connect so it was replaced with a new receiver that doesn't have the same coaxial cable connection in the back for my old tv, plus it worked well wi

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489

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Replacing a wireless TV receiver.

Followed the installation process. Pairing showed "connection success" on screen.. The screen now says, "Service Connection Update". "Your TV receiver temporarily unable to connect to the AT&T U-verse TV service". When I re-try by clicking on the "Update Now" box it repeats the same statement on

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197

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Recordings gone

Turned on tv this morning and all of our recordings are gone. We had house guests and I’m wondering if there’s a way they deleted everything by accident or do they have to be deleted one at a time. Also, is there a way to recover them?

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90

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Error messages

Have a red x and the number 1 displayed

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66

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NEED HELP?

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