
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
I tried to pay using 1 card, it said failed, to use another card, which I did, and it succeeded. Then the first one succeeded.
Now I show an account credit for the full bill amount. Called to get the overpayment refunded, but how many days will that likely take. Why would the system say the first payment failed just to later succeed, but not till after I charged the second card. I hat ATT billing and payment system. Most pl
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56
2
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Uverse U200 versus ATT TV
Where on the ATT website can I find a comparison chart of the Uverse channel lineup versus the ATT TV lineup? Meaning, I have Uverse U200 and I would like to know which ATT TV service is compatible. And, does this comparison chart show the monthly costs?
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604
3
will not renew after promotion period
I am in a promotional plan expiring at the end of May 2021. Unless I can continue on that same promotion plan, I will be looking for another provider. Will the promotional plan be extended?
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346
2
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Scrambled reception
Why are we experiencing a scrambled reception? We have not been able to use any of our paid channels for about 3 days now.
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210
6
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Billing problems once again.
i have been a customer for over 10 years. never had late fees, always paid my bill on time. i have an increase of almost $80 on my current bill. no one at ATT can help my to get rid of this increase. this is totally unacceptable and a total lie on behalf of the company where they say they care about
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152
10
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Debt collection
I closed my wireless account about a year ago (there were overseas calls that cost close to $500 one month when I did not place a single overseas call). I could never sort out what happened (despite multiple tries with the help line), so I ended up cutting my losses and switched services. I ensured
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276
7
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prblems with my bill
My special deal with Uverse was going to expire March 12th, so when I got my bill in February I called to cancel TV service and opted to keep the internet. So they said I would have to pay an additional early disconnect fee of $20, which I said was no problem. So it was disconnected early in late fe
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74
3
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Returning Uverse Equipment
I cancelled my Uverse TV service. Went to the Fed Ex place to mail in equipment as instructed by AT&T. Fed Ex would not accept the Wireless Access Point piece of equipment (which was one of the items I was instructed to return). They said that there had been a problem with them scanning that piece o
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140
1
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Refund for Non service
I cancel cable service with AT&T on February 2, 2021 when my contract end. I request internet service ONLY.. I continue to be billed each month (March & April 2021) for service that AT&T confirmed I was cancelled. Because the ball drop on their end (AT&T), They informed me the charges is valid and I
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94
2
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Looks like I'm leaving AT&T after many years..
I received an alert saying my current promotion was ending yesterday so I decided to reach out to AT&T to see what my options were, as I have been with them for many years and this is normal ever 1-2 years. What I was in store for next has now left me shopping for a new TV and internet provider. Two
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347
10