U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

701

(734)
over billing issue-- why am I being charged for a month of uverse when I had it taken off?

Billing is incorrect--Normal bill with internet and uverse was $144. 45. I called and cancelled the uverse-- was told my next bill in aprill would be $79 + 20. for early termination for a total of $99 I get my bill for this month and you still want to collect 144 even tho I no longer have uverse. Wh

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293

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0

can uverse on demand movies be ordered without a remote?

For the third month in a row, I have been assessed charges for on demand movies that I did not order. How do I totally block any possible orders for on demand items. I have set parental controls on the remote to block. Are there any other methods I need to block?

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58

1

0

Accepted Solution

Official Solution

Why haven't we gotten our statement yet?

We normally receive our statement for U-verse at the beginning or the month. The last statement we have received was dated 8/1/2020 for the period of 7/2/2020 through 8/1/2020 and it is always due on the 23rd of the month. We spoke with someone in customer service last week that told us that the sta

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216

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Customer service

Called into customer service to discuss promotional and was told by Jacob that I would keep my same plan at the same price. Looked at my account later that night and my plan was downgraded and price increased. Chatted with someone online and they said someone would call me to resolve this issue - ne

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78

1

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Connection

Does U verse cable connect to an ONN TV

Question

55

1

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Closed

Connection

Trying to connect my U verse cable box to an ONN TV having problems doing this does u verse support this brand of tv

Question

41

1

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Accepted Solution

Official Solution

I want to cancel my att u-verse service

I want to cancel my att u-verse service

Question

1.3K

2

0

Accepted Solution

Official Solution

Is there anyway to get my bill amount reduced?

I had a bill that I didn’t pay from a little while ago that got sent to collections. I need the bill sent to a new address and I need to know if I can make payments and is there anyway to get my bill amount reduced.

Question

143

1

0

Accepted Solution

Official Solution

need help on defective DVR

defective DVR is old and dropping recordings. Need replacement.

Question

209

5

Review Your ATT Order: U-Verse TV Plan Changed

Hi, I've seen a few others report this, and that it was a transaction to test if the account was active? I believe this is different. I received the email at 5am saying to review my ATT order so I clicked on it and saw the $3.50 partial charge and as usual a bunch of information, but nothing clear o

Question

76

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