
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Will I be able to reactivate service if there's an outage?
I canceled my service yesterday but did the deactivate in error process. They said someone will call me Monday to do the reboot and registration but will they be able to if there's an outage in my area? Can they reactivate my service and give me the promised discount if they can't get my modem and c
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150
4
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Haven't received damage claim dollars
I have been trying to file a damage claim for a month now. Customer support is no help. They say they don't know how. I have spoken to dozens of people and only receive a run around. How can I file a damage claim? One represetative, Wanda in Mississippi said that she successfully filed a claim for m
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177
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Accepted Solution
I want a new 4-digit PIN
Can you give me a new 4-digit pin please? Thanks!
Question
164
5
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I. C. System Collection Agency - Unknown Charge
Hi, I have started receiving calls, as well as a letter, from I. C. System Collection agency regarding an unpaid bill for less than $30 more than three years ago. The caller cannot give me anymore information than that. We have had ATT services bundled for many years, and all of the charges are auto
Question
2.4K
5
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So disappointed
I’ve been a customer for 13 years, got my parents, sister, and 3 friends to go att. And now I have had so many issues with my service that I am so embarrassed to have ever recommended att. I’ve lost service at least a dozen times in the past year. I’m on my 4th dvr/cable box. Customer service is a j
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127
3
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Why not helping?
How come you removed my post showing you that your reps are systematically sending callers to a customer care line which does not exist and just hangs up the call? Here is the experience I am mentioning. Shall I continue calling in and recording that experience to demonstrate the systematic nature o
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147
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