U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

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U-Verse App

What is going on with the U-Verse app? I put in my credentials and get an error message indicating "Login Required: Please log in with your U-Verse Member ID (email address). Which I'd done. Repeatedly. So then I got to spend an HOUR with customer support, getting handed off from agent to agent, as

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Uverse app

Why doesn’t ATT just tell us they are no longer supporting the Uverse app instead of saying they are working on a fix and we should just keep trying to log in. Customer loyalty is built on honesty and not deception.

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345

9

Complaint about customer loyalty department

I have a complaint about the Customer Loyalty Department. I have already spoken to CSRs and managers there, so resolution of my complaint is not going to happen through them. On October 21, I spoke to a CL CSR about a promotion to lower my bill for the next year. That CSR confirmed that he could low

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308

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reward card

after your reward card was mailed. how long it took you to get it

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163

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Accepted Solution

Official Solution

Cancelation confirmation.

I canceled my uverse account today. I was asked when do I want  to do this and I said "immediately."  I haven't received an email with the cancelation information as of yet.  When will I receive the cancelation notice and information about returning the at@t equipment I have? On m

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1K

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Retention Phone Number

I cannot get to the retention team via customer service ? After a healthy debate with a customer service agent today about my overcharges - during the transfer to retention services the representative disconnected my request? I'm at a point of disgust and disappointment with this company. Anyone els

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68K

25

UVerse App access

I cannot access any video on phone using Uverse App. Continuously get the following error : "This content is not available outside the U.S. (QPE1401-S520)". Just upgraded from Note 9 4G to Note 20 Ultra 5G and have not traveled outside the U.S. in over 2 years. Any suggestions would be greatly appr

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97

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U-verse App Discontinued

After six weeks waiting on two separate trouble tickets to be resolved, I learned that the U-verse App has been discontinued. Any idea what brilliant AT&T dipstick made that decision???

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2.2K

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Property Damage Caused by AT&T

My lawn was damamged by AT&T installing an underground cable after a night of very heavy rain and the use of heavy equipment.  I have tried multiple avenues to contact AT&T to help with my problem and everyone I talk to passes me to a different person, AT&T has taken NO accountability or offered any

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731

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My reward card will not activate

I received a $250 reward card on Saturday I have did all the right things by calling the back of the card in activating it it says it's activated but when I do call or try to use the card it saying decline it would not activate app tried to call someone through the reward center but it's saying that

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