U-verse TV Account

How come you removed my post showing you that your reps are systematically sending callers to a customer care line which does not exist and just hangs up the call? Here is the experience I am mentioning. Shall I continue calling in and recording that experience to demonstrate the systematic nature o

Only used service 1 day into next billing cycle after canceling service and was charged full month. Was told by customer service that they no longer prorate on a cancel service. Why are there no warning about this new new way of doing business? Yeah this company is steeling money from there customer

I have the u300 plan. It is $138. To add hbo/cinemax it would be $25. If you get u400 hbo/cinemax are included. That price is $180. Doesn't it mke more sense to just add hbo/ccinemx to the u300?

I recieved a bill from at&t for 263. overdue balance. I never had the number of that ccount. please rectify

CXPA is going to get a kick out of the infinite loop experience whereby AT&T has its "card services" reps tell customers they are connecting them with customer care, they send them into hold music for 20 minutes, and then the automated voice comes on to say "thank you for calling Card Services, good

I was severely injuries by a falling piece of equipment approximately 2 weeks ago and have been unable to speak with anyone past a regular customer service agent. I’ve tried everything without success. All they do is note the account. I’m more concerned that the equipment is still on the ground and

Does it ever work?

My remote control is apparently old. Not th UVerse one and I get very few channels on family plan at $63.48 per month. Zip code 26260. Would the new remote be available to me and would it help?

Downgraded from u200 to family plan It says on web page that shows plans that dvr service included just like it shows for u200 plan But I called because no recordings were showing I was told family plan does not include dvr So went back to u200 Still no recording working I am very frustrated Going t

I got a call from a guy who said he was AT&T but I couldn't hardly understand him he say he would lower my account 40 dollars a month. but asked questions he should have had his name Mike ex 8023 #718-355-9664 has this happened to anyone else?