U-verse TV Account
Learn how to manage your U-verse TV account.
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U-Verse App
What is going on with the U-Verse app? I put in my credentials and get an error message indicating "Login Required: Please log in with your U-Verse Member ID (email address). Which I'd done. Repeatedly. So then I got to spend an HOUR with customer support, getting handed off from agent to agent, as
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72
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Uverse app
Why doesn’t ATT just tell us they are no longer supporting the Uverse app instead of saying they are working on a fix and we should just keep trying to log in. Customer loyalty is built on honesty and not deception.
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345
9
Complaint about customer loyalty department
I have a complaint about the Customer Loyalty Department. I have already spoken to CSRs and managers there, so resolution of my complaint is not going to happen through them. On October 21, I spoke to a CL CSR about a promotion to lower my bill for the next year. That CSR confirmed that he could low
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308
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Accepted Solution
Official Solution
Cancelation confirmation.
I canceled my uverse account today. I was asked when do I want to do this and I said "immediately." I haven't received an email with the cancelation information as of yet. When will I receive the cancelation notice and information about returning the at@t equipment I have? On m
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1K
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Retention Phone Number
I cannot get to the retention team via customer service ? After a healthy debate with a customer service agent today about my overcharges - during the transfer to retention services the representative disconnected my request? I'm at a point of disgust and disappointment with this company. Anyone els
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68K
25
UVerse App access
I cannot access any video on phone using Uverse App. Continuously get the following error : "This content is not available outside the U.S. (QPE1401-S520)". Just upgraded from Note 9 4G to Note 20 Ultra 5G and have not traveled outside the U.S. in over 2 years. Any suggestions would be greatly appr
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97
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U-verse App Discontinued
After six weeks waiting on two separate trouble tickets to be resolved, I learned that the U-verse App has been discontinued. Any idea what brilliant AT&T dipstick made that decision???
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2.2K
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Property Damage Caused by AT&T
My lawn was damamged by AT&T installing an underground cable after a night of very heavy rain and the use of heavy equipment. I have tried multiple avenues to contact AT&T to help with my problem and everyone I talk to passes me to a different person, AT&T has taken NO accountability or offered any
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731
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My reward card will not activate
I received a $250 reward card on Saturday I have did all the right things by calling the back of the card in activating it it says it's activated but when I do call or try to use the card it saying decline it would not activate app tried to call someone through the reward center but it's saying that
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4K
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