U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
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Customer service reps with difficult accents

I think I posted this question a few days ago but I don't see it here. Why not? Some of the customer service reps have accents very difficult to understand. What's the polite way to ask for somebody who speaks English more clearly?  All I can think of is to end the call and call back hoping f

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customer service

I Have been a ATT customer for about 3 years and I have not had a single issue resolved in that time. The last 8mts of my service I could not log into my account. I have been waiting on a call back since January. My bill keep going up and I can not log in to change anything but they made sure they t

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186

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U-verse App

I'm unable to log on to the U-Verse App all of a sudden. It won't accept my att.net email address or password.  I've reset the password many times and even deleted and reinstalled the app.  Has anyone had this problem?  I can log on to the Myatt app fine with the same credentials.&nb

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63

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No service after full payment

Same here I’ve paid in full and there’s still no service. when I pay the full amount, it usually takes a couple of minutes or I just reset it and then it’s all good. But this time and it seems it had different plans.

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Cannot log into UVerse app

It has been almost a week and I cannot log into my app. Please refund my service or FIX THE ERROR!!!

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135

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Late Equipment Return (Medical) Please help!

Hello, I've never done a forum post but I'm in a bit of trouble and could use some help. I was diagnosed with a heart condition back in 2017 after an emergency room visit. I ended my lease, closed my AT&T and moved back home across the country for treatment. Roommate was responsible for returnin

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321

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Closed

Customer surveys

I really don't mind doing customer surveys after having an issue customer service fixes, but why does AT&T have to constantly call my house for the survey?? Every day it's at least 4-6 times...all when I'm not home. The customer service is good, but the automated survey is horrible!!! I called the n

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11.5K

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Automatically recording movies without my setting

Movies are being recorded I haven’t set

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HOW TO SPEAK TO A MANAGER

I recently spent 1.5 hours being transferred to 6 different employees in an attempt to cancel my AT&T Uverse/Internet/Direct TV on 10/21. This is after I already spent 3 horrible hours thinking I cancelled my service on 10/19 ( due mostly because the Direct TV rep they sent to my house almost got in

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1.7K

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Door to door sales

We had two individuals who came to our door stating they were marketing AT &T new Fiber Optic Sales.  My husband continued to talk with them and signed up for a new service.  My gut was screaming that this felt like a scam.    Their badges said "Ashai Global Inc." AT&T

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