New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
19.3K
All
Question
ATT WiFi not working after installing new TV (we have DirectTV)
We have Direct TV for our television and ATT for our WiFi/internet. After setting up our new TV and connecting the Direct TV box we discovered our WiFi is not working. Is there a wire that is supposed to connect the Direct TV box to the modem? It is impossible to get a rep on the phone at ATT. Maybe
Question
284
4
0
Jensen jbrw-210 sound bar code
I can't find the code for a Jensen jbrw-210 sound bar to program my remote control
Question
71
6
0
Volume level low using directv genie to soundbar
I currently have a Sony A90J, a Sony HTA7000 soundbar and a directv set top box. The set top box is connected to the tv using an hdmi cable. When I watch tv using directv's set top box the volume is always low. I have to turn the volume up so much higher than when I use the tv for strea
Question
112
5
0
Genie client question
Hello, I had Directv remove a HR24-500 that I was using and asked them to re-activate a Genie client that I already have but previously had removed from my account. They said they can not reactivate the Genie client but will send out a new one for no charge. That's fine but now I have a question
Question
167
7
0
Complaint
While I love my satellite tv service with DIRECTV , I am so frustrated and angry with their customer service! I had a Gemini installed almost 3 weeks ago and as soon as the installer left it didn’t work so I’m stuck with no tv. Two other visits later and it still doesn’t work and I have had NUMEROUS
Question
131
2
0
Purchased Movie Not Listed
I purchased a movie some time ago and now it isn't listed either in 'All Recirdings' or in 'Purchases' Any ideas? James
Question
156
5
0
DVR not recording
DVR is not recording. It's not the 28 day thing. I tried to record the Emmy's , saw the red record indicator and nothing. Same thing happened when I got interrupted in the middle of a movie, tried to record the rest, set it up, came back the next day and nothing, no recording. There's enough space s
Question
64
1
0
Dish pointing
I have a dish in my RV that I set up when we are camping to watch ball games and such. I take the main receiver from the house and before I left I’d go to Directv’s page that was “dish pointing by zip code” and put in the closest zip to where I’d be camping and use those coordinates. For
Question
998
13
0
Signal strength issue
I’ve been getting numerous signal strength errors lately. Here are my transponder numbers. Are these good, bad???? Satellite transponders (32 total at 101º) 1-8 99 100 99 0 98 99 99 1009-16 98 100 100 78 98 99 100 10017-24 100 100 100 67 100 99 100 9925-32 100 97 100 100 100 100 100 100 Satellite t
Question
722
9
0