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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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ATT WiFi not working after installing new TV (we have DirectTV)

We have Direct TV for our television and ATT for our WiFi/internet. After setting up our new TV and connecting the Direct TV box we discovered our WiFi is not working. Is there a wire that is supposed to connect the Direct TV box to the modem? It is impossible to get a rep on the phone at ATT. Maybe

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Jensen jbrw-210 sound bar code

I can't find the code for a Jensen jbrw-210 sound bar to program my remote control

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Volume level low using directv genie to soundbar

I currently have a Sony A90J, a Sony HTA7000 soundbar and a directv set top box. The set top box is connected to the tv using an hdmi cable.  When I watch tv using directv's set top box the volume is always low.  I have to turn the volume up so much higher than when I use the tv for strea

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Genie client question

Hello, I had Directv remove a HR24-500 that I was using and asked them to re-activate a Genie client that I already have but previously had removed from my account. They said they can not reactivate the Genie client but will send out a new one for no charge. That's fine but now I have a question

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How to hook up directv to Hisense tv

How to hook up directv to Hisense tv

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Complaint

While I love my satellite tv service with DIRECTV , I am so frustrated and angry with their customer service! I had a Gemini installed almost 3 weeks ago and as soon as the installer left it didn’t work so I’m stuck with no tv. Two other visits later and it still doesn’t work and I have had NUMEROUS

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Purchased Movie Not Listed

I purchased a movie some time ago and now it isn't listed either in 'All Recirdings' or in 'Purchases' Any ideas? James

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156

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DVR not recording

DVR is not recording. It's not the 28 day thing. I tried to record the Emmy's , saw the red record indicator and nothing. Same thing happened when I got interrupted in the middle of a movie, tried to record the rest, set it up, came back the next day and nothing, no recording. There's enough space s

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Dish pointing

I have a dish in my RV that I set up when we are camping to watch ball games and such. I take the main receiver from the house and before I left I’d go to Directv’s page that was “dish pointing by zip code” and put in the closest zip to where I’d be camping and use those coordinates.  For

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998

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Signal strength issue

I’ve been getting numerous signal strength errors lately. Here are my transponder numbers. Are these good, bad???? Satellite transponders (32 total at 101º) 1-8 99 100 99 0 98 99 99 1009-16 98 100 100 78 98 99 100 10017-24 100 100 100 67 100 99 100 9925-32 100 97 100 100 100 100 100 100 Satellite t

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