DIRECTV Equipment

I recently got my DirecTV system replaced and they installed the Genie HS17-500. This unit does not have the option to have the system automatically play the next recorded episode. I had that with my old DirecTV DVR and I used it all the time. I sat kids in front of the tv and it would auto play the

I'm trying to contact a DTV vendor to coordinate setting up my 3rd DTV account at a location in the Sierras. ZIP is 95728 - Soda Springs CA. The install date is TBDetermined but I had some tech questions for the installer as well as time/date availability. DTV site chat box is only interested in l

How can I DVR tv programs from the cable provided by the apartment complex as I do not have a receiver in my apartment?

Good morning, Can you help resolve problem with my Directv. Picture keeps freezing and HD channels rarely work. Any ideas.  Here are the stats

Got a new Genie Gen 3 in January. Noticed it was making noise (static, scraping, clicking, like a hard drive making noise). Thought I could ignore it but it got annoying. Replaced it today (April 21) with a brand new unit and this one is also making noise. Is this just how these things are now? Or i

I just received a replacement Genie mini to replace one that doesn't appear to be functioning properly. The instruction provided with the mini say to go to the Genie HDDVR to begin setup. However, we have a Genie 2 HS17-500 system. How do I connect the replacement mini to the Genie 2 system?

We moved our receiver from one room to another. We did all the steps to access our network with no issues.  But when we try to access (like YouTube) it keeps telling us the internet is not connected.  

Hi, I recently switched from directv to cable, and learn within less then three hours that I made a grave mistake. I called directv to reinstate service, which I thought would be simple, given that all the equipment is still installed, but I can’t seem to get is back up an running. I have a smart hu

My Genie DVR freezes up after it has been paused (won't come off of pause). I've reset it countless times but this continues to occur. Occasionally I can exit out and select the program from my list to continue watching, but it often starts the recording from the beginning. Also, I have 250 mb inter

I spoke with "help" and after an hour, the TV's all worked. They all started again the next day. Is there a sequence that will reset all minis? I have four minis, two connected to cable and four that are wireless. We are very frustrated. Please help